The initial wait was too long. I had an 8:30 appointment, arrived at 8:30 but sat in my car for nearly 30 minutes waiting for someone to help me. That's a problem...
7/9/2018
Pearl C. VERIFIED CUSTOMER
Vince Tran did a wonderful and exceptional job helping me today.
You should be very proud to have Vince Tran as an employee at Sierra Honda.
7/8/2018
Kelly Y. VERIFIED CUSTOMER
The wait to get your car checked in is way too long. I’ve gone to this location twice in the last couple of weeks and had to wait in my car for over 30 mins before check in. I see the workers slammed with the work, but I just think you need more workers on the floor. Waitinng over 30 mins, in addition to waiting for my car to get worked on is way too long. Thanks.
7/7/2018
David L. VERIFIED CUSTOMER
Jonathan would keep me informed throughout my service request at Sierra Honda.
He delivered excellent customer service and very knowledable.
Definitely would come back for next service.
7/7/2018
David H. VERIFIED CUSTOMER
Johnathon did a great job and very professional
7/4/2018
Marie R. VERIFIED CUSTOMER
Thank you Vince Tran. You were efficient.
7/3/2018
Stephanie S. VERIFIED CUSTOMER
Kevin was very helpful on answering my questions on my car. He was very friendly and has great customer service.
7/1/2018
William T. VERIFIED CUSTOMER
Kevin Eng is an outstanding service rep. I have complete confidence in him.
6/28/2018
Jennie C. VERIFIED CUSTOMER
Vince was a very nice and welcoming Honda representative. He was very professional in explainal the service on my vehicle and how the maintenance system works. It was a pleasant experience
Thank you Vincent!
6/28/2018
James C. VERIFIED CUSTOMER
Kevin is my favorite service writer! Always a great overall experience when he helps me.
6/28/2018
Giancarlo B. VERIFIED CUSTOMER
Great service !!
6/28/2018
Kathy W. VERIFIED CUSTOMER
gr8
6/28/2018
Randall M. VERIFIED CUSTOMER
Pleasant experience.
6/28/2018
Jodi K. VERIFIED CUSTOMER
Kevin Eng was helpful, knowledgeable and timely. He did a great job explaining all procedures and costs. He and all of the mechanics did a great job. I will continue to use Sierra Honda for all maintenance and repairs. Thanks Kevin!
6/28/2018
Diana G. VERIFIED CUSTOMER
Vince was very good to work with. Direct, kind, professional, clear.
6/28/2018
Daniel L. VERIFIED CUSTOMER
The service I received from Sierra Honda was exceptional.
6/27/2018
Tim K. VERIFIED CUSTOMER
All good
6/27/2018
Angeliza L. VERIFIED CUSTOMER
As always, i am pleased and happy with the service.
6/27/2018
Barbara F. VERIFIED CUSTOMER
It was nice that they asked me if I wanted water while waiting to check in thank you
6/26/2018
Dewayne M. VERIFIED CUSTOMER
Vincent was great but one day later, the problem with my air conditioner is still not fixed after spending about $170 to have it taken care of at Sierra Honda.