Sierra Honda Auto Repair Service Center

Kevin was great, explained the issues , very thorough.

Good customer service

Thanks Alex! Doug and Wendy Lannon

Great service!

They were thorough and got the job done in only a few hours.

Completely satisfied. Removed prompt, respectful attention and have no complaints.

She is an awesome, efficient, quick to respond professionally and joyful person! She really made my first experience a remarkable one! I am truly greatful for Sierra Honda ! Thank you

I was early for my appointment but they took my car for an oil change and finished within one hour . good customer service

I was in and out within an hour. Great service!

Good service. Very personable.

as always Kevin Eng does a wonderful job everytime he handles the mainteneance of my car through the years. . my go to guy!!.. Honda Sierra is very fortunate to have him on their team..

Kevin was very professional, he also had my car earlier than i anticipated. Thank you

Vince was professional, courteous, and made sure my car was ready on time. Great job as always. Keep up the great service, Vince!

Very friendly and helpful.

Vince is always nice, helpful and patient.

You need more staff and or to have the service writers speaking forthright. I arrived without an appointment to have a tire repaired. I sat, in my car, in the Q, for thirty minutes (I actually timed it) before a service writer ever spoke with me. I was told that the service for the tire would be quick but it would be a long time before anyone could get to it. I asked if he thought it might be an hour or more. He said an hour could be about right. So I told him that I would be in the waiting room. Well more than hour passed until I was told that upon inspection that the tire could be repaired. Again more than an hour passed so I inquired. GUESS what I was told that everyone had gone to lunch and it would be awhile more. I forget how much more time passed before the service writer once again appeared and informed me that it was determined that the tire was not repairable and he didn't know how long it was going to take since he didn't know if they had the tire in stock. So that sounded to me that no one had taken the time to look up that information. So I requested to be taken home since I was tired of waiting and no real time of completion for one tire service had been given. I was assured that it would be quick, it might have been in the terms of the auto repair world, it was quick enough for me. It may have another hour that I waited. I would have preferred to have been told that you, the dealership, were so busy that it would be best to wait at home rather in the waiting room. Another thing, why is a Keurig coffee maker in the waiting room without the pods? No water either. Mr. Jose L. Lopez

Excellent communication keeping me informed of what was needed for the car after diagnostics and reviewing what was done after. Answered all my questions.

Good job and they value customers

Very knowledgeable and professional

He is GREAT