Minor complaint: Took 15 minutes before my work order was written up. Service seemed good and courteous.
12/30/2017
Hal C. VERIFIED CUSTOMER
We’ve always been pleased with Kevin’s Service
since we purchased our 2010 Pilot new at
Sierra HONDA.
12/30/2017
Kelly Y. VERIFIED CUSTOMER
My car was ready before the stated time so I am very happy with my service.
12/29/2017
Araceli M. VERIFIED CUSTOMER
Vince always provides great customer service and answers all my questions.
12/29/2017
Eva S. VERIFIED CUSTOMER
Very courteous and professional
12/29/2017
Janet H. VERIFIED CUSTOMER
Kevin Eng was very professional and he helped me out with the problem with my car. Very happy with Sierra Honda.
Kevin went beyond my expectations.
Thank you,
Janet H
12/28/2017
Rafi M. VERIFIED CUSTOMER
He was awesome ! Treated me first class
12/28/2017
Julie W. VERIFIED CUSTOMER
Great service
12/27/2017
Michael F. VERIFIED CUSTOMER
Didn't get the 12 point inspection paper with my service.. Not sure if you guys still that or not.. Everything else was good
12/25/2017
**** A. VERIFIED CUSTOMER
I appreciated Brian’s professionalism and customer s
service. Car was ready in a timely manner.
12/23/2017
Andre D. VERIFIED CUSTOMER
Kevin Eng was a pleasure, and provided excellent customer service. He was very easy to communicate with, and was able to answer all of my questions. I am satisfied with the service that I received, and will continue to go to him for all of my Honda service and maintenance needs.
12/22/2017
Shirin V. VERIFIED CUSTOMER
Hi there;
I usually don't give comments like this but I was really unsatisfied with service Alex in service provided me. He was very rude and care less from the beginning and after 2 hours of waiting I asked him for some updates about my car he said you just have to wait and he's not sure how long would that be or he didn't even try to contact anybody to get some updates he said since its a used car he don't handle it and it's up to used car manager. I was there from 7 Am till 12 PM and when my car was finally ready I test drove it and it started making a new sound so I ended up leaving my car over night and had to come all the way back again next day. Having said that I have to appreciate Ray' s help(Chevy service manager) he stepped in and follow thru the whole process and even offered me a loaner car from Chevy department. I give Ray 5 star his help was very sincere and I was very happy with his customer servuce.
12/22/2017
Araceli M. VERIFIED CUSTOMER
Absolutely!! Vince made sure I was well taken care of and had a ride home as well as made sure my vehicle was properly serviced. Awesome customer service :)
12/21/2017
Penny K. VERIFIED CUSTOMER
Vince was super friendly and helpful. Thx!
12/21/2017
Gary R. VERIFIED CUSTOMER
Vince is great
12/20/2017
Ronnie L. VERIFIED CUSTOMER
Mr. Dembrosio is very knowlegible about his job. I am glad to have him take care of my Honda. Very efficient. Merry X'mas!
12/19/2017
Joe G. VERIFIED CUSTOMER
I appreciate the friendly and professional service.
12/17/2017
James C. VERIFIED CUSTOMER
Kevin Eng is great.
12/17/2017
Carol B. VERIFIED CUSTOMER
Kevin has been helping my family with our Hondas for many years. He is professional, friendly, and prompt. I trust that he gives me the best service possible.
12/17/2017
Frank I. VERIFIED CUSTOMER
I have dealt with Sierra Honda for over 30 years in part because of the excellent service from people like Kevin.