Sara went out of her way to accommodate my needs as a customer. She was extremely friendly, professional, and a joy to work with! I'm a Sergeant of Marines and I would love all my Marines to have as much enthusiasm about her job performance as Sara does. Thanks again Sara!
6/1/2017
Kenneth S. VERIFIED CUSTOMER
After dropping off my car, I waited 30 minutes for the shuttle to get to the dealership; knly after another customer complained did we get a shuttle. Also, my tire warning light came on when I was almost home. I had to go back. It was annoying because I had to go back to get it checked. However, it didn't completely ruin my experience. Other than those two experiences, it went well.
6/1/2017
Brian U. VERIFIED CUSTOMER
Erik was warm and friendly and kept me updated. No complaints at all.
5/31/2017
Luke H. VERIFIED CUSTOMER
Vince was completely wonderful! Very pleasant and respectful. I have one suggestion. Last time I serviced our car at Sierra Honda, I was not charged because it was for a system update and my car was cleaned/washed/vacuumed. This time, it wasn't and we paid 68 for an oil change. I'm happy paying more for an oil change because I know the quality of the oil is very good, but I was also hoping/expecting for a cleaned car.
5/28/2017
Bernice L. VERIFIED CUSTOMER
Cynthia was very helpful & professional. She was a pleasure to work with.
5/28/2017
Lilia M. VERIFIED CUSTOMER
The service was great and everything was performed quickly and very professionally
5/28/2017
Joheon K. VERIFIED CUSTOMER
Thanks for kevin and Sierra honda
5/27/2017
Pat R. VERIFIED CUSTOMER
Kevin was awesome, I've dealt with him in the past. Very professional yet warm and kind, lots of smiles and just an overall good vibe comes from him. You're lucky to have him as part of your team.
5/26/2017
Gloria V. VERIFIED CUSTOMER
When arriving for a service then the computer alerts Kevin of other things due on my vehicle. Brake fluid evacuation;Power clean cooling ssystem and Fuel system Induction cleaning.578.95. Then upon calling me to tell me my car was ready. I was told after this other work was completed that I was in a real need of front and back brakes. Which would be a total of 1,100 dollars.Unfortunatly I was not able to afford. I would have done my brakes before any of the other work as they are more of a safety issue but unfortunately I was not givin this information. So therefore I left there needing a repair I believe should have been done before the other things that were done. Not a good practice in servicing a car. Safety first.
5/26/2017
John P. VERIFIED CUSTOMER
I like the vehicle inspection report so I can pland my next service
5/26/2017
Catalina A. VERIFIED CUSTOMER
EXCELLENT SERVICE
5/25/2017
William L. VERIFIED CUSTOMER
Fast and courteous! Just what I'd expect from Sierra!
5/25/2017
Colleen P. VERIFIED CUSTOMER
I drive all the way from downtown la to come to Sierra and have for years. Kevin has always takes care of me and is friendly, honest and punctual. I trust him and all your staff! Thanks for the coffee in the cafe - the waitress Sam (I think that's her name) is a sweetheart.
5/25/2017
Fady Hafez. VERIFIED CUSTOMER
Cynthia handled everything professionally
5/24/2017
Taran A. VERIFIED CUSTOMER
Very happy with the service provided by everyone
Thanks
5/24/2017
Tamara R. VERIFIED CUSTOMER
Cindy is awesome ! the consumate professional-Her experience is evident-
5/24/2017
Hilda L. VERIFIED CUSTOMER
Wonderful service, very professional, I was in and out quick with my service. I will becoming here for every service , even though I live far away.
5/24/2017
Thomas C. VERIFIED CUSTOMER
My service experience went very smoothly. I had a 7:00 AM appointment and I was greeted by Cindy promptly at 7:00. She advised me of the what the "B1" service consisted of and kept me appraised of when my car would be ready. She was very friendly/professional.
5/24/2017
Ricardo G. VERIFIED CUSTOMER
Sara is outstanding!
5/22/2017
Rao S. VERIFIED CUSTOMER
He is very friendly and helpful. I am extremely satisfied the services provided by Ken