Kevin always provides excellent customer service. This is why we return for all of our Honda needs.
11/3/2016
Susan C. VERIFIED CUSTOMER
Kevin explained everything to me and made me feel very good about letting him handle my car.
11/3/2016
David G. VERIFIED CUSTOMER
Ran my credit score three times without telling me.
11/3/2016
Marjorie C. VERIFIED CUSTOMER
The service department has always been friendly and helpful for the 13 years servicing my Honda.
11/2/2016
Roy C. VERIFIED CUSTOMER
Erik **** is awesome as my service adviser.
11/2/2016
Rosaura A. VERIFIED CUSTOMER
The best customer service! Brian is very helpful, patient and takes the time to explain what is needed in our cars, he inspires trust. Congratulations for having such a great employee at Sierra Honda
Thank you Brian!
11/1/2016
Dhawal D. VERIFIED CUSTOMER
The service was good and Brian was helpful as one can get. He gave updates in between and was very polite.
10/31/2016
Harriet G. VERIFIED CUSTOMER
Had appointment for airbag recall only yo be told after 3 hours they don't have the part.
10/31/2016
Laura V. VERIFIED CUSTOMER
Brian went above & beyond to help me today. I was turned away by two other dealerships. When I contacted Sierra I was so pleased that you would be able to service my car and get it back to me the same day. One of my power windows not working & with rain in the forecast I was desperate.
Brian is an asset to your service dept! If his customer service is an example of all your employees I will be visiting you the next time I purchase a car.
Again thank you Brian from the bottom of my heart.
10/30/2016
Yayu L. VERIFIED CUSTOMER
It's pretty good that the Honda worker could take me home when my family is out for work. And they also are very considerate to fix my car sokner when I need the car to work on that day.
10/30/2016
Chris D. VERIFIED CUSTOMER
Kevin Eng was helpful and a pleasure to work with! Thank you!
10/29/2016
Mary S. VERIFIED CUSTOMER
Kevin Eng gave me excellent service, patiently explaining everything Sierra was doing to my vehicle. Very pleased with his excellent service.
10/28/2016
Karen W. VERIFIED CUSTOMER
Vance is an excellent employee. I have been a secret shopper for many different companies in the past. If I had been working for Honda today, I would have rated Vance a 10 out of 10. He was polite, friendly, professional, and listened carefully to my special needs. When my car was finished he called me immediately and told me he was processing my car. Vance ssmile at me frequently and treated me like a valuable customer (I own 3 hondas). I hope you use him as an example to other employees on how to communicate and treat guests.
10/28/2016
Timothy H. VERIFIED CUSTOMER
Great job by all Vince was very timely and kept me up to date on my repairs and all the team that I encountered were friendly and courteous, Thanks to all, Tim Hepburn
10/28/2016
Chen Q. VERIFIED CUSTOMER
Wait time is a bit longer than I thought.
10/27/2016
Rachel C. VERIFIED CUSTOMER
I appreciate the honesty regarding the condition of my car.
10/27/2016
Bruce D. VERIFIED CUSTOMER
Super friendly and informative staff. Vince
Made sure I got the shuttle home and back, and that my car was ready on
time.
10/27/2016
Yunbin C. VERIFIED CUSTOMER
Great service!
10/27/2016
Jean Z. VERIFIED CUSTOMER
I would like to request for Erick's assistance for any and all future services. He is to be commended for his professionalism.
10/27/2016
Nhu K. VERIFIED CUSTOMER
I just hope the car was could be a little bit faster and Sarah is doing a good job