For the second time I took advantage of the car wash, and for the second time I am really disappointed. The windows were worse then when I took it in. And the dirt wasn't wiped off the bumper ???? But everything else was excellent.
10/12/2016
Dianna W. VERIFIED CUSTOMER
Brian kept me well informed on the status of my car. I needed my car back at a certain time and he got me out of there half hour early. Very polite and professional.
It took way to long to check in and out. Took about 20-25 min for someone to assist me at check in and I had to go get my car by myself because they were taking so long after I paid. Other than that, the actual work I am satisfied with.
10/12/2016
Leticia S. VERIFIED CUSTOMER
The entire staff was professional, friendly and efficient. Thank you for making my visit simple and a great job to the team!
10/11/2016
Vijaya V. VERIFIED CUSTOMER
Great customer service
10/11/2016
Maxwell H. VERIFIED CUSTOMER
Was great they took my car serviced it and even gave it a wash so I couldn't be happier.
10/11/2016
Leonides S. VERIFIED CUSTOMER
Vince was very thorough. He explained what's being done to my car and why it is needed. He arranged for my ride home and had the service completed on schedule
10/11/2016
Craig B. VERIFIED CUSTOMER
Sierra Honda is a wonderful dealership! The service advisors, porters and sales staff are always courteous and professonal. We will purchasing our next Honda from Sierra Honda next Spring when the lease is up on our Accord Coupe. Thank you again for the great service!
10/11/2016
Louis B. VERIFIED CUSTOMER
Courteus , prompt, and fast. Thank you very much.
10/11/2016
Darryl S. VERIFIED CUSTOMER
My wait was a little long and I didnt get to use the shuttle because the time alotted wouldnt allow the shuttle to pick me up and return to the dealership. Vince was understanding to my needs so he was able to convince the maintenance team to begin work on my car earlier than expected and I was able to get my car an hour earlier than promised. I appreciated it because I had an appointment to go to. That extra step will definitely **** back.
10/11/2016
Lisa S. VERIFIED CUSTOMER
Listened to my questions and answered them
10/11/2016
Amina S. VERIFIED CUSTOMER
I love the service Sierra Honda does. And I specifically love Sara for her service. I love her warm welcoming, helping and explaining to me the things that I need to do for my car. She's awesome, great and a very lovely girl! :)
10/11/2016
Franklin E. VERIFIED CUSTOMER
Thanks!
10/11/2016
Catherine L. VERIFIED CUSTOMER
After the tire rotation, the "Check Tire Pressure" light went on and I needed to bring it back to get the tires recalibrated. I'm very annoyed by this inconvenience.
10/11/2016
Robert C. VERIFIED CUSTOMER
Erik **** was very helpful and friendly. I really appreciated his can-do attitude, especially because I was a little unsure what the software upgrade would entail.
10/10/2016
Melbourne L. VERIFIED CUSTOMER
Sorry I didn't make an appointment but it was no worry as everyone was great about it and acted no different than if I had made an appointment...that was much appreciated! The Service guys and cashier are great and I also appreciated the car wash too! Thanks Much!!!
10/10/2016
Cynthia D. VERIFIED CUSTOMER
Excellent customer service and support from Vince. Thank you