This was my first visit to the dealer. I was surprised to find out there was a high discrepancy of prices as I have serviced my car At other dealers.I am very satisfied. Mr. Tran listened to my concerns and took action to the best of his knowledge to assist in the best way he could.
He is really an asset to your team.
10/2/2016
Katy C. VERIFIED CUSTOMER
Brian was not the problem .. My concern is that I took the car in for service because after changing the breaks at your place .., continue making noise ... I was thinking it will go away but didn't .... The noise is getting worse ... I just drove home with the car and the noise still there .
10/2/2016
Frank R. VERIFIED CUSTOMER
I would have liked to received my final text sooner than 4 minutes prior to the closing of the service desk.
Overall the service is good!
10/2/2016
Luis R. VERIFIED CUSTOMER
Kevin always watches out for what is best for my vehicle. Thanks Kevin and the Honda Team!!
10/1/2016
Yolanda Z. VERIFIED CUSTOMER
Vince was really great. Thank you Vince!
9/30/2016
Beronica C. VERIFIED CUSTOMER
Great service ! I am completely satisfied with the results . I appreciated getting text messages with the status of my car. My car is now running smoothly like a brand new car. Thank you so much for service you provided me. I will definitely continue bringing my car to you guys. lol
9/30/2016
Tim K. VERIFIED CUSTOMER
Customized and personalized
9/30/2016
Julio C. VERIFIED CUSTOMER
Great
9/30/2016
Guang-Li W. VERIFIED CUSTOMER
My car's audio subwoofer quality issue was not resolved. If I had known about the totally substandard audio quality, I would have gotten a model from another brand. The top of the line honda CRV came with a crappy sound system. While Vince was helpful, he could not resolve the poor subwoofer issue that I took the car in for. Changing the subwoofer volume had NO noticeable improvement to the audio quality. What was the subwoofer introduced for? More money (Profits)??? I will have to follow up with American Honda on this matter.
9/30/2016
Brenda G. VERIFIED CUSTOMER
Vince was really awesome
9/30/2016
Jennifer A. VERIFIED CUSTOMER
Kevin was extremely helpful in helping me understand what was being asked to fix my car. I appreciated his compassion
9/30/2016
Evan L. VERIFIED CUSTOMER
Sara Houlcomb is great and the service manager, Mike, was also great in resolving some issues.
9/30/2016
Rafael D. VERIFIED CUSTOMER
Yes. And thank for all the service
9/30/2016
Richard R. VERIFIED CUSTOMER
Great service, very satisfied
9/30/2016
Stella F. VERIFIED CUSTOMER
Kevin was very nice and the service was good and fast.
9/29/2016
Karen C. VERIFIED CUSTOMER
Early drop off successful and Kevin called me to tell me he got my car
9/29/2016
Laurie M. VERIFIED CUSTOMER
Thank you to all who made my experience at your dealership most pleasant! All involved were courteous, helpful, and knowledgable! :)
I will recommend Sierra a Honda to my friends who own Hondas! :)
9/29/2016
Milani G. VERIFIED CUSTOMER
Have more key holder covers for the Honda Odyssey clicker.
9/29/2016
Brenda E. VERIFIED CUSTOMER
Great advicer and customer service
9/29/2016
Hye A. VERIFIED CUSTOMER
I was happy and satisfied with a quick and speedy Service