Vince did a great job welcoming me and accommodating me with my car service needs! He also made sure I left there satisfied with everything including the quick service! Vince is great with the customers as I also saw him helping other customers with a smile.
9/25/2016
Cecilia W. VERIFIED CUSTOMER
Mr. Tran was very helpful and went over in detail of my service today. Thank you very much! I love Sierra Honda. I Could Say your customer service beats West Covina Honda service. Even if I have to pay more....you have a dedicated customer! :)
9/25/2016
Vicki . VERIFIED CUSTOMER
Kevin delivers the highest level of customer service. You are lucky to have him on your team.
9/24/2016
Cristina G. VERIFIED CUSTOMER
Excelente customer service! Thank you Mr. Erik ****.
9/24/2016
Thomas S. VERIFIED CUSTOMER
Very professional team. Fast, courteous, pleasure to work with.
9/24/2016
Mona P. VERIFIED CUSTOMER
Very good service
9/24/2016
Bruce S. VERIFIED CUSTOMER
Vince is an excellent employee and provided great customer service. Unfortunately the problem that I had with the car still exist even though they replaced a part
9/24/2016
Kay J. VERIFIED CUSTOMER
None
9/24/2016
Sean B. VERIFIED CUSTOMER
Kevin is very nice and informative. Very professional and friendly. I felt comfortable that he was taking notes care of me. Well done.
9/23/2016
Carlo M. VERIFIED CUSTOMER
Great service. Took time to accommodate my transportation needs. Even gave me a free car wash. Excellent all around.
9/23/2016
Lydia M. VERIFIED CUSTOMER
Vince was great and kept me updated on the repairs throughout the day. I loved the Civic that was provided!
9/23/2016
Chun W. VERIFIED CUSTOMER
The service is expensive.
9/23/2016
Luis D. VERIFIED CUSTOMER
Kevin is professional and friendly. He's helped me several times and has always provided excellent service. Thank you
9/23/2016
Naomi L. VERIFIED CUSTOMER
Thanks Vince!
9/23/2016
Vanda Y. VERIFIED CUSTOMER
Was at the dealership at 7:30 am to get an oil change done before the day started. Was immediately told it was going to be 2 1/2 hours almost as if to discourage me from leaving the car - said there was 8 cars ahead of me already. Car was ready at 10:30 - 3 hours for an oil change while being the 8th car into the dealership at 7:30 am. I was told the car was ready, got my paperwork from the cashier and walked into the service office as I had questions. Although he answered my questions, made me feel as if I was interrupting his work. Generally great service, but this visit left a bad taste.
9/23/2016
Bruce S. VERIFIED CUSTOMER
Excellent customer service. Replied immediately to any and all concerns that I had
9/23/2016
Johnson H. VERIFIED CUSTOMER
Great service provided. Quick and easy. Charges does seem a bit higher than independent auto shops however I am still satisfied with the service.
9/23/2016
Naila S. VERIFIED CUSTOMER
Erik is a great service consultant! He puts it all in writing, from beginning/middle/end. Im kept up to date about whats going on with my car. After car has been serviced, he follows through to make sure everything got taken care of. HellO Honda Admin...you guys have a man with leadership skills, lots of experience under his belt, and excellent customer service. PROMOTE HIM!!!! It's tough to find people who love their jobs, are committed and passionate about what they do!!!! I've been coming here for 8 years. Erik **** has taken care of my Civic as if it were his own. He's a very helpful Honda person.
9/23/2016
Raul M. VERIFIED CUSTOMER
We are very satisfied with your customers services. Thanks
9/22/2016
Edgardo F. VERIFIED CUSTOMER
Thank you for the prompt service The young lady Sarah was very considerate and kind and took care of business thank you again