I don't want to hear about how busy you are on Monday. If you can't manage your scheduling don't tell me. Do a better job.
9/20/2016
Bertha S. VERIFIED CUSTOMER
I got an appointment immediately. I was taken care of as soon as the line allowed. Everyone was very helpful and gracious. Eric kept me informed as to the progress of my repair. All around a great experience even though I had a problem with my car window.
9/20/2016
Dawn M. VERIFIED CUSTOMER
Service visit was easy, Kevin, my reply, was professional and kept me informed of the progress of my service. Will use Sierra Honda for future service needs.
Dawn M
9/19/2016
David M. VERIFIED CUSTOMER
I cannot praise Kevin enough. He is always helpful and cheerful. I appreciate him very much. Thank you
9/19/2016
Sara D. VERIFIED CUSTOMER
Kevin was very thorough with the experience and great feedback with my concerns and questions.
9/19/2016
Antonio M. VERIFIED CUSTOMER
Sara was very nice and helpful and made my first time getting my oil change for my new car very easy. Thanks alot appreciate it
9/19/2016
David W. VERIFIED CUSTOMER
Very professional. Excellent service!
9/18/2016
Douglas N. VERIFIED CUSTOMER
The work and the service is wonderful, but the car wash takes too long. The wash alone added almost an hour to our wait time.
9/18/2016
Ardith A. VERIFIED CUSTOMER
I would like to recognize Erik **** for a job well done. Erik consistently manage to provide best customer service since he started working there and that's the reason why I still go there even when I use to live in Ventura County. Erik's work ethic is superb as we know there's always room for improvement so he always excel himself in everything he does by providing options to customers, very patient and knowledgeable. Thank you Erik for blazing the trails. Keep it up and I am glad your company started doing this survey because they need to know they need someone like you.
9/18/2016
Donna L. VERIFIED CUSTOMER
Mr. Eng is always polite and explains what's needed for my car. He ensures that my car is in top condition before I leave with it. Also, the young man who was the shuttle driver that gave me a ride to pick up my car at approximately 1:50pm was very respectful and professional.
9/18/2016
Phyllis C. VERIFIED CUSTOMER
Eric is a great YOUNG man his recommendations make me that he cares about my safety I will in the future be taking my car back for service First brakes then rotation and then checking the oil leaks in my car I would have never known if Eric had mentioned them to me thank you Honda for a wonderful young man at your service department
9/18/2016
KUMAR G. VERIFIED CUSTOMER
Good support
9/18/2016
Sergio S. VERIFIED CUSTOMER
Keep up the good work.
9/18/2016
Mauricio B. VERIFIED CUSTOMER
Good customer service
9/18/2016
Guillermo R. VERIFIED CUSTOMER
So far so good, no issues at this time.
9/18/2016
Mario M. VERIFIED CUSTOMER
Thank u
9/17/2016
Nhi T. VERIFIED CUSTOMER
Kevin was very helpful and provided very good customer service.