Vince, as always, was awesome! Professional and friendly, he always makes it seamless and painless!
7/3/2021
Adam H. VERIFIED CUSTOMER
Tina was very professional and helpful. I felt taken care of and secure leaving my vehicle with the team. They were quick and almost perfectly matched their initial time estimate. And Tina went above and beyond by being so kind to my puppy who is still learning to meet people. Thanks!
7/3/2021
Bernadette M. VERIFIED CUSTOMER
Good experiemce,experience, too bad Honda doesn't wash the cars after service any more, and too bad there are no vending machines or free water available in waiting room.
7/3/2021
Hilde G. VERIFIED CUSTOMER
Very friendly and great service.
7/3/2021
Leone T. VERIFIED CUSTOMER
When I set up the appointment the lady told me I needed to clean out the trunk but never told me the gas tank needed to be below 1/2 Consequently, when I brought the car in I was told they couldn’t do the service because I had too much gas. This caused a lot of wasted time and trouble for me. I set another appointment and everything went fine but you need to train your staff. This is not the first problem I’ve had if this before I could go on and on. Train your staff.
7/3/2021
Daniel N. VERIFIED CUSTOMER
Billy is very very helpful and professional.Thank you for the service.
7/2/2021
Patricia D. VERIFIED CUSTOMER
Adam is very knowledgeable and friendly
7/2/2021
Maribel S. VERIFIED CUSTOMER
Thank you Adam for the Great customer service
7/2/2021
Charles M. VERIFIED CUSTOMER
Kevin and the service dept. we’re great. It’s just that your site is dumpy!
7/2/2021
Rhonda B. VERIFIED CUSTOMER
Very helpful and knowledgeable
7/2/2021
Allison L. VERIFIED CUSTOMER
Kevin was very helpful, kind, and informative.
7/2/2021
Li Z. VERIFIED CUSTOMER
very good
7/1/2021
Janise H. VERIFIED CUSTOMER
Everything went very smoothly… I really appreciated that!
7/1/2021
Priscilla D. VERIFIED CUSTOMER
Hi,
I arrived at the dealership and was approached by an employee asking if I had an appointment and what services were needed on my car. He was pleasant and took down my appointment time and the services requested. However, I waited about 20 minutes and had to approach two people before I was finally helped. Though the service received was great and the staff was very friendly, I would have appreciated being given a timeframe for when I’’d be approached by an employee. I understand being busy but I was sitting in my car for 20 minutes wondering if anyone knew that I was present for my appointment. Two other cars who arrived after me were approached and serviced before mine. I almost left the establishment but I asked an employee for assistance and he was very kind. He apologized for the inconvenience and made certain that my car was serviced right away.
7/1/2021
Kimberly A. VERIFIED CUSTOMER
I always get excellent service from Kevin!
7/1/2021
Sarah B. VERIFIED CUSTOMER
Great customer service, very attentive, went above and beyond. I have always had a good experience at Sierra Honda
7/1/2021
Rose K. VERIFIED CUSTOMER
I was assisted shortly after my arrival; Billy was very professional and accommodating.
6/30/2021
Susana M. VERIFIED CUSTOMER
Adam was very courteous & gave helpful information on my car. He also got everything done in a timely manner. ThankU
6/30/2021
Carmen E. VERIFIED CUSTOMER
Always the best service with Kevin
6/30/2021
Catherine N. VERIFIED CUSTOMER
Scheduling the recall service appointment was easy. Adam was informative, and I was able to drop off my car quickly so that I could get to work. Picking up my car was just as easy. I appreciate the great service.