Adam was very kind and accommodating to my concerns of my vehicle. He provided a thorough breakdown of the service and fees.
5/28/2021
Ernest C. VERIFIED CUSTOMER
Fast, efficient, knowledgeable and friendly services! ????????????
5/28/2021
Tella A. VERIFIED CUSTOMER
Very accommodating. As always!!!!!
5/28/2021
Shahram M. VERIFIED CUSTOMER
Vince Tran was excellent to manage my visit to Sierra Honda. Well appreciated.
5/27/2021
Henry L. VERIFIED CUSTOMER
Fast service at a reasonable price
5/27/2021
Sean C. VERIFIED CUSTOMER
Good services
5/27/2021
Margarita G. VERIFIED CUSTOMER
Thank you.
5/27/2021
Nora R. VERIFIED CUSTOMER
Kevin Eng was very professional and answered all my questions with a smile.
5/26/2021
Joey L. VERIFIED CUSTOMER
problem not fixed after multiple times i have dropped the car off. very frustrating and difficult for me having three children i need a reliable vehicle. i am beyond irritated that all problems weren’t fixed the first time. now i need to figure out a babysitter and drop it off AGAIN!
5/26/2021
Jean G. VERIFIED CUSTOMER
Billy was very thorough, clear and fast in providing a quote, explaining the services and cost and scheduling my service appointment. It was a very hassle free experience. The only suggestion I would make is to not repeat back all of my cc info over the phone as I don’t know who may be listening.
5/26/2021
Rosalba G. VERIFIED CUSTOMER
I'm very happy with the service they gave me
5/26/2021
Diana H. VERIFIED CUSTOMER
Kevin is knowledgeable and always makes sure you understand the service your going to get , aprox time it’s going to takes.
5/26/2021
Josha K. VERIFIED CUSTOMER
Tina and her team did a fantastic job! They were quick to keep me updated on what was going on with my car and with exactly what needed to be fixed. I know it was a strange problem and they handled it very well. Very glad I stopped by this particular dealership with this issue.
5/26/2021
Annette W. VERIFIED CUSTOMER
Friendly staff.. excellent service...????????
5/25/2021
Ruth R. VERIFIED CUSTOMER
Tina is beyond wonderful!
She is highly competent and gracious at the same time.
Someone to look forward to seeing when I come to Sierra Honda
Give her a raise!
5/25/2021
Karen C. VERIFIED CUSTOMER
Very professional, knowledgeable and efficient. Appreciated the quality customer service I received from Adam and the other staff. Thank you
5/25/2021
Edmond N. VERIFIED CUSTOMER
Today I have my vehicle to have the service at Sierra Honda. During the maintainence, I was told my car battery is needed to be replaced and I declined. I saw the testing slip showing my battery is little bit below the "replace line" on the dashboard, i.e. approximately at 1/4 of total. The measured CCA is 288, voltage is 12.79V. I get back my car after the maintainence service, at the same day afternoon, my vehicle breakdown due to battery problem, I can't startup the engine. I called triple A for emergency help. The technician arrived and tested my car battery is totally down and the CCA is 38 only! I can't believe that my car is down just after your maintainence service. I also can't believe my car battery depreciate so fast from 288 to 38 CCA. I'm not a car expert but the car battery seems not possible to down immediately after your service. I have not seen any battery problem before today! It's reallly a bad experience.
5/25/2021
John W. VERIFIED CUSTOMER
Billy's knowledge and patience really made a difference on how I viewed this Honda service center in a positive manner! He is a great asset to your company. I'm confident in your service because Billy's expertise.