He was very nice and very throughly about what I needed for my car. Will definitely come back for my next service!
12/31/2020
Ana C. VERIFIED CUSTOMER
I really like the way they did their service.
12/31/2020
Diane S. VERIFIED CUSTOMER
I live in San Francisco and was offered a discount through AAA and declined it because I absolutely trust and adore Kevin Eng.
In a scale from 1-10. I would give him 100+.
Amazing man. Thank you
12/31/2020
Barbara K. VERIFIED CUSTOMER
They were professional and did exactly what they said they would do.
12/31/2020
Richard S. VERIFIED CUSTOMER
Excellent service! Vince took the time to explain things and ensured issues were resolved.
12/31/2020
Daniel A. VERIFIED CUSTOMER
Great customer service
12/31/2020
Don Carlo. VERIFIED CUSTOMER
Only complaint: I was the only one in the service line with an appointment at 11am. 2-3 employees walked past me without acknowledging me. It took a few minutes (maybe 4-5 minutes) for a service worker to approach me. I was the only one in line, it did not look busy.
12/30/2020
Alexandria G. VERIFIED CUSTOMER
I love Sierra Honda every time I have a problem with my car they fix it. The front desk workers are alway trying to help and always so professional. Vince Tran always answers all my questions and is always there to help.
12/30/2020
Oscar M. VERIFIED CUSTOMER
Great customer service always updated on my vehicle. This kind of customer service is hard to find would definitely recommend there service
12/30/2020
Evan L. VERIFIED CUSTOMER
I brought the vehicle in today concerning two issues. Both of which were addressed in a timely manner with good communication throughout the process.
12/30/2020
Patricia C. VERIFIED CUSTOMER
Billy was very helpful
12/30/2020
Tammy M. VERIFIED CUSTOMER
Kevin is always looking out for me and my vans safety
12/30/2020
Nabil S. VERIFIED CUSTOMER
Very professional
Great customer service
12/30/2020
Tony T. VERIFIED CUSTOMER
Satisfaction
12/29/2020
May P. VERIFIED CUSTOMER
Satisfied this time because it was done quickly and I was not charged however I went in for the same issue in December 1st but it wasn’t fixed then. It has cost me $222 to pay AAA. I was told my car was perfectly ok. Why didn’t they not see the issue with the battery on Dec 1st? I feel like my $222 should have been covered by Honda because I just took my car there for service on Dec 1st and was told my car was perfectly ok. And I wish the car wash was included. The other car companies provide car wash.
12/29/2020
Oscar . VERIFIED CUSTOMER
Delivered as promised
12/29/2020
Jose Luis. VERIFIED CUSTOMER
Vince was amazing , explained the whole process and make sure I knew what my vehicle needed. I’m glad he was my service manager
12/29/2020
Ian Z. VERIFIED CUSTOMER
Fast and efficient well done. Had a recall called in and the next day had me in and out in a hour which is amazing
12/27/2020
Viren P. VERIFIED CUSTOMER
Tina made the process very easy with her excellent client centric skills.
Thank you Tina.