I was charged for an inspection, including an inspection of my breaks. The mechanic seemed to have missed (or lacked reporting) my completely worn breaks, or nothing was reported to me. I was oversold and under-serviced here. I have awareness of several known issues with my vehicle, and no one noticed any of them. I won’t be back, this is either dishonest or sloppy. I am deliberating if I will call and ask for a refund. Google reviews are pending.
12/20/2020
Ernesto L. VERIFIED CUSTOMER
She was amazing, patient and very professional. She was very attentive and also took the time to explain to me how Honda Care Sentinel works and how to submit a claim for my tire.
12/20/2020
Brenda M. VERIFIED CUSTOMER
Yes service was great! Kevin is always awesome and take care of me!
12/20/2020
Shawn M. VERIFIED CUSTOMER
Vince is an exceptional service representative for your organization and displays complete professionalism and a desire to always address the customers needs. Thank you Vince.
12/20/2020
Sabrina C. VERIFIED CUSTOMER
Helped to fix a recall by checking my chart and had good customer service
12/19/2020
Ray P. VERIFIED CUSTOMER
She is excellent
12/19/2020
Kerstin T. VERIFIED CUSTOMER
Professional and nice
12/19/2020
Denise M. VERIFIED CUSTOMER
Vince was no nice and knowledgeable, made me feel very comfortable.
12/19/2020
Thanos G. VERIFIED CUSTOMER
Vincent is always helpful, quick and courteous
12/19/2020
Nestor M. VERIFIED CUSTOMER
Im very satisfied with Kevin assistance during and every visit..
12/19/2020
Alyssa H. VERIFIED CUSTOMER
Vince was very helpful and professional! Thankful for his help.
12/19/2020
Anthea R. VERIFIED CUSTOMER
Thanks Sierra. Billy did a great job following through! I am all set.
12/18/2020
Khang W. VERIFIED CUSTOMER
Good service.
12/17/2020
Craig S. VERIFIED CUSTOMER
Billy was great, very helpful and friendly.
12/17/2020
Janet O. VERIFIED CUSTOMER
Pleased with the service and Billy answered some questions I had.
12/17/2020
Nathen A. VERIFIED CUSTOMER
The service here is always great! The service department even looked busy when I went but I did not even have to wait long for my car to be ready. Even though it was quick, the car feels amazing and you can definitely tell it was done with care. Thank you!
12/16/2020
Henoch M. VERIFIED CUSTOMER
I’m happy with the service courtesy courtesy and the product knowledge.With Billy Tam.
I will !
12/16/2020
Jessica C. VERIFIED CUSTOMER
Excellent job, Billy was very helpful and kind through the whole process. Greatly appreciated
12/16/2020
Ronald O. VERIFIED CUSTOMER
Curious about a possible oil leak.
12/16/2020
Luke T. VERIFIED CUSTOMER
Billy is awesome and deserves a raise! I was having a really bad morning due to some business issues and Billy turned my day around with his excellent care and enthusiasm to help me with my service, including calling other Honda dealers to make sure my car wasn’t getting the same service I just had. I really appreciate Billy’s effort and the entire Sierra Team and will be back in the future.