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Real Reviews from VERIFIED CUSTOMERS
Min T. VERIFIED CUSTOMER
Good work
11/22/2020
Jeffrey K. VERIFIED CUSTOMER
Great job! Vince was terrific and I was happy with everything.
11/22/2020
Coleen P. VERIFIED CUSTOMER
He seemed like he was in to much of a hurry. I had to ask questions as to what the status of my car was. I really liked Tina. She was very through.
11/22/2020
Alan B. VERIFIED CUSTOMER
Kevin thoroughly explain the need for repairs and was easy to get a hold of and returned calls promptly. Very professional. Thank you.
11/22/2020
Yvette A. VERIFIED CUSTOMER
Fantastic service
11/22/2020
Evangeline A. VERIFIED CUSTOMER
Kevin Eng is the Best Service Advisor! I’m from Pasadena and I go to Monrovia because of him, he provides excellent customer service and he goes out of his way to help his customers.
11/22/2020
Kit L. VERIFIED CUSTOMER
Keep up the good works, Kelvin.Excellent service Tnx. Bill Hong
11/21/2020
James C. VERIFIED CUSTOMER
Thank you Kevin!
11/21/2020
Emily K. VERIFIED CUSTOMER
I told Adam when I was there in the Service Dept. office how friendly and attentive everyone there was. Adam himself was personable. He told me the time my car would be ready and it was. He explained in detail what service was done to my car. I felt he was knowledgeable in what he said and my questions were answered to my satisfaction.
11/21/2020
John Paul. VERIFIED CUSTOMER
When changing the brake fluid on the car, the technician spilled the brake fluid on the driver side headlight. The brake fluid reacted to the plastic, causing a milky white streak on the headlight that cannot be easily removed. I just noticed this later this evening. This needs to be resolved ASAP. If nothing happens, I will take my business elsewhere and not recommend this dealership to anyone I know.
11/21/2020
Karen D. VERIFIED CUSTOMER
Kevin is great.
11/21/2020
Katrina A. VERIFIED CUSTOMER
Quick and reliable thanks again!
11/21/2020
Phasit S. VERIFIED CUSTOMER
Thanks
11/21/2020
Paul M. VERIFIED CUSTOMER
Kevin, Took care of me right away, I got my car know time. Kevin is excellent and he took care of all my concerns right away.
11/21/2020
Lindalee F. VERIFIED CUSTOMER
Good, quick, service. Friendly staff.
11/20/2020
Robert K. VERIFIED CUSTOMER
Vince is fantastic
11/20/2020
Robert B. VERIFIED CUSTOMER
Service advisor-was not helpful with my concerns on the safety issues. I asked the advisor questions and she refused to listen to what I had to say. She wanted her way only typical female with a bad attitude, not pleased at all again I still have my safety issues on my accord. I just hope that nothing happens while I’m driving.
11/20/2020
Shamiran B. VERIFIED CUSTOMER
No car wash
11/20/2020
Christina T. VERIFIED CUSTOMER
We love Vince! We call..he listens, he always gives us the VIP treatment by listening to us, answering our concerns and always professional every time we call. We highly rely on his recommendations. We are grateful to have his help. Alright, okay...we love Vince!
11/20/2020
Rosalie S. VERIFIED CUSTOMER
Even though their phone and internet were down I got my car back at the time that was said. Awesome job
11/19/2020