I keep coming back because of Kevin. He listens and takes what I gave to say seriously. That is very comforting! Thank you, Kevin!
I also appreciate your wonderful mechanics. I am never disappointed! Thank you so much!
With great appreciation and admiration,
Laurie M
10/18/2020
Denise M. VERIFIED CUSTOMER
Billy did an awesome job with giving me the not so good news regarding repairs my 02 Accord needed. Nonetheless, he was thorough with the information and even though I declined the repairs for now, he was able to give me a break on the final bill.
I appreciate his customer service.
10/18/2020
Michael . VERIFIED CUSTOMER
Vincent did a great job! He takes care of the customer and always keep you updated.
10/18/2020
Gary J. VERIFIED CUSTOMER
Adam, helped me out, he told me that they order my part for the rear windshield wiper, Special order, and I will get a call, to bring in my Element, for the next round of repairs.
10/18/2020
Xavier D. VERIFIED CUSTOMER
Always helpful and gives a straightforward answer.
10/17/2020
Teresita A. VERIFIED CUSTOMER
Asset to the company.Good customer service.
10/17/2020
Peter F. VERIFIED CUSTOMER
Adams very professional.
10/17/2020
Teresa P. VERIFIED CUSTOMER
Kevin was so awesome, and met all my needs with my car. He had my car done on time, and provided exceptional customer satisfaction and service.
10/17/2020
Robert C. VERIFIED CUSTOMER
Adam was great. Great follow up and service. As for your company not having the proper parts, well...
10/17/2020
Arthur F. VERIFIED CUSTOMER
I been taking my car to Sierra from day one.
10/16/2020
Patricia C. VERIFIED CUSTOMER
Vince made everything easy. He was very pleasant!
10/16/2020
Diane C. VERIFIED CUSTOMER
Everyone provided excellent customer service. You have a great team and appreciate the steps taken to protect employees and customers.
10/15/2020
Thomas D. VERIFIED CUSTOMER
Great advisors, including Kevin Eng
10/15/2020
Escarlet A. VERIFIED CUSTOMER
Very happy with the service
Thank you!
10/15/2020
Arianna M. VERIFIED CUSTOMER
Professional and courteous
10/15/2020
Nyra K. VERIFIED CUSTOMER
Very quick and friendly service.
10/15/2020
Yumin W. VERIFIED CUSTOMER
Very good experience with Sierra Honda
10/15/2020
Jacinto B. VERIFIED CUSTOMER
Very nice and has great customer service skills, always makes it a pleasure to take my car there.
10/15/2020
Mike R. VERIFIED CUSTOMER
Tina has great c/s skills. She is very professional and covered all I needed to know.
10/14/2020
Oscar C. VERIFIED CUSTOMER
I have been having a problem with the 9 speed automatic transmission on my 2018 Honda Odyssey, it sometimes jerks during shifting of gears. This happens almost every time we drive the car, at least once per drive. The transmission makes a clanking sound and jerks. I have noticed it since the car had around 12,000 miles, I had reported before to Sierra Honda service department but they could not duplicate the problem on a test drive they did without me in the vehicle. Again, I reported this problem and service department said they could not duplicate the problem on a test drive. Advisor said to report it again if problem persists. Problem still persists, still jerks at random times. Advisor said if persists, then dealer will ask Honda what should be done or how problem should be addressed. I still notice problem frequently.