Jeff provided regular updates via cell and the work was done quickly and professionally. Great service
10/22/2017
Thomas L. VERIFIED CUSTOMER
I was kept updated each day. Appreciate the phone messages.
10/20/2017
Lucia V. VERIFIED CUSTOMER
I received assistance from Juan and Samantha - they both were very helpful. Thanks!
10/19/2017
Guillermina P. VERIFIED CUSTOMER
I was disappointed that I came in for an oil change with an appointment. I waited over 3 hours. Why?
10/15/2017
Lindali B. VERIFIED CUSTOMER
Tks for take care of my car and me
10/13/2017
Loreta R. VERIFIED CUSTOMER
Juan is professional and personable . He was receptive to the needs of my SUV, and pending issues.He explained the procedures in detail and answered all my concerns. He provided a comfortable environment and I will bring back my SUV for future servicing.
10/12/2017
Jesus M. VERIFIED CUSTOMER
Very nice service
10/12/2017
Emerito C. VERIFIED CUSTOMER
Thank you for cleaning my car.
10/11/2017
Pete G. VERIFIED CUSTOMER
New car 7000 miles took time off work to get at the dealer and they say they can't work on the car ,
They have no transmission tech so they recommend me to take to another dealer?
I understand things happen and the service team took real good care of us they offered a loaner car and checked the car out and got us out of the dealship fast and gave me the codes for the next dealership
So thank your team for fast service and letting us know of this problem
Thx
Pete
10/8/2017
Roy B. VERIFIED CUSTOMER
Jeff and Deniz are awesome.
10/5/2017
Jeff H. VERIFIED CUSTOMER
I am satisfied with the service I received today. However the service that involved in replacing my water pump was apparently not done 100% correctly. We are now waiting one week for a new gasket to fix the oil leak. I do not recall having to wait one week for the initial repair, therefore I am curious to know if the gasket was installed originally or if they reuse the old one. Clearly reusing the old gasket would have been Risky, but would have saved money for the dealer.
10/5/2017
Alejandro V. VERIFIED CUSTOMER
Everything about my experience was great, except for the service I received from Samantha. I was wondering if she was a special needs person because she didn't say many words at all. She never called even once to update me. I had to ask for a manager just to get updates on my car, the manager Roy Brewster took care of everything. I wish Samantha had the same or near customer service as he did. Ultimately these things happen but, why is Samantha so terrible at customer service?
10/4/2017
Bruce A. VERIFIED CUSTOMER
Good job
10/3/2017
Olegario C. VERIFIED CUSTOMER
Jeff was very helpful
10/1/2017
Barbara G. VERIFIED CUSTOMER
Juan was very friendly & took great care of our service issues!
10/1/2017
Tammy G. VERIFIED CUSTOMER
Thank you
9/30/2017
Hilda W. VERIFIED CUSTOMER
Excellent service
9/29/2017
William W. VERIFIED CUSTOMER
The dealership does not offer car washes and courtesy shuttles.
9/24/2017
Yolanda L. VERIFIED CUSTOMER
Sam is great and very helpful!
9/21/2017
Arthur N. VERIFIED CUSTOMER
I was highly satisfied with the customer service provided by Jeff. Great job.