Problem not fixed, second time in. If you had checked your work you would know it was not fixed. This is warranty service so at this point I will take the car to somebody else.
2/1/2017
Michael S. VERIFIED CUSTOMER
Good job
1/31/2017
Kevin R. VERIFIED CUSTOMER
I am dissatisfied with my service experience for the following reasons: 1). My vehicle was returned to me with trash in it (the plastic put on the seats and the paper that covers the floor mats were balled up and left in the vehicle) 2). I specifically asked that no one road test my vehicle. My request was ignored. 3). When I respectfully complained about Gabriel's unauthorized road test to the manager (Roy) he was unsympathetic and uninterested, at best.
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1/30/2017
Chris L. VERIFIED CUSTOMER
Charging problem not resolved.
1/28/2017
Betty S. VERIFIED CUSTOMER
I think Maria is wonderful and very helpful!!!
1/28/2017
Heather T. VERIFIED CUSTOMER
Great customer service. Made an appointment, was helped on time, & everyone was extremely friendly.
1/24/2017
Taroo C. VERIFIED CUSTOMER
Great job!! Keep up the good work!
1/22/2017
Darnell V. VERIFIED CUSTOMER
Amazing customer service
1/19/2017
Peter B. VERIFIED CUSTOMER
Maria was wonderful for start to finish. She kept me informed on the status of my vehicle. She made sure all my concerns were addressed and repairs were made in a timely manner. She is a true professional and an asset to Sierra. Peter B
1/18/2017
Erik N. VERIFIED CUSTOMER
Great service Great staff! Thank You
1/17/2017
Jennifer B. VERIFIED CUSTOMER
Jeff did an amazing job communicating the ongoing process of my service. He was able to answer and address any concerns that I had. I would definitely return to Jeff for any services that I need done to my vehicle.
1/12/2017
San Gabriel. VERIFIED CUSTOMER
Awesome! Lightning Fast Service! Highly Recommended! Top.Notch Customer Service! Thank You Andrew! I Greatly Appreciated it!
Best
Victor
1/12/2017
Arlene A. VERIFIED CUSTOMER
Andrew made sure my car was finished early! He gave me information on what else needed to be done. He was very pleasant & informative.
1/11/2017
Linda F. VERIFIED CUSTOMER
Glad to get in quickly and happy with staff.
1/10/2017
Elvin D. VERIFIED CUSTOMER
Very accommodating
1/9/2017
Daryl A. VERIFIED CUSTOMER
Great job team!
1/8/2017
Donald G. VERIFIED CUSTOMER
Very friendly and attentive service.
Jeff answered many questions I had which weren't directly related to the warranty service I had brought my car in for.
1/7/2017
Dian F. VERIFIED CUSTOMER
10/10
1/7/2017
Stuart S. VERIFIED CUSTOMER
Jeff was nice and helpful. He arranged for the warranty rental car, made it very simple for me. What was not satisfactory was that it took over 24 hours to do the software recall work on my Volt. Why should it take that long to update the s/w?
12/24/2016
Jefff N. VERIFIED CUSTOMER
Congratulations to Roy and his team. Andrew was very helpful with my service. Thank you!