Jeffrey was very helpful in keeping me updated on MY vehicle needs and service. And even gave my truck a much needed car wash.
12/20/2016
Dane R. VERIFIED CUSTOMER
Told I would be able to go on a test drive with a mechanic. When arriving was told mechanic was off for the day, come back another day. Very inconvenient!!!
12/19/2016
Laura M. VERIFIED CUSTOMER
My appointment was at 7am- I arrived a little late - maybe by 10 mins. My car was finally ready at 9.50am- my car was only in for an oil change I have no idea what took so long.
12/18/2016
Lisa G. VERIFIED CUSTOMER
Jeff was great! I'll be back next month with more scheduled service.
12/16/2016
Sammy H. VERIFIED CUSTOMER
Thank you for the service. Service has improved. Fast service and customer reps were courteous.
12/15/2016
Barry K. VERIFIED CUSTOMER
Andre was awesome and took care of me very well.
12/15/2016
Jerome P. VERIFIED CUSTOMER
The shuttle took an hour and a half to give me a ride after I left my car and I was the only person waiting for it. Also I had to call 5 times this afternoon from 2-5:15pm to see if my car was ready to pickup and was then told the shuttle wouldn't pick me up after 5pm so I had to take an Uber. I was pretty unsatisfied about all of that.
12/13/2016
Marianne G. VERIFIED CUSTOMER
Was quoated approximately 2 hours for a diagnostic when I checked my car in at 8:20. Took until 13:45 for the diagnostic with me calling for an answer. Was quoted then 2 hours for my car to be fixed. Didn't get my car until 17:30. Staff was friendly though.
12/13/2016
Raj P. VERIFIED CUSTOMER
Car was not charged as promised, shuttle took long time to come by (30min wait), tire pressure sensors not reset
12/13/2016
Ganahl Lumber. VERIFIED CUSTOMER
Jeff is a great communicator and just wonderful person.
12/11/2016
Richard C. VERIFIED CUSTOMER
Great service experience from scheduling, updates and completion. A plus
12/7/2016
Rosa G. VERIFIED CUSTOMER
Was waiting for someone to come and greet me so I had to go inside so they can call someone to help me. They said it was going to take between 1 to 2hours for my car to be ready which it was the oil change. It was almost the two hours and I had my 15 month old son and he was tired. I went inside to ask the front desk girl if I could get something from my car and she said yes and she was very helpful. It took her a couple of minutes because she couldn't find my keys and I saw my car in the parking lot with other cars and I told her it's almost been two hours and if they didn't check my car that I wasn't going to stay and just reschedule. So she went back again in the office and they said my car had been ready, they just had to do the paper work. All that time waiting and mind you I had my 15 month old son with me.
I would like to point out how wonderful and there's people just awesome that care about there costumers, I would like to thank Denize.
12/6/2016
Arie C. VERIFIED CUSTOMER
Great job! Thanks for cleaning my car!
12/3/2016
Raymond B. VERIFIED CUSTOMER
I received great service.
11/28/2016
Thomas T. VERIFIED CUSTOMER
From the second I walked in to the service department I was well treated and taken care of promptly. great service, thanks to everyone at Sierra Chevrolet.
11/23/2016
Chris R. VERIFIED CUSTOMER
I was there 2-1/2 hours for just an oil change. I've been there before for an oil change and it didn't take nearly that long. No need to contact me
11/22/2016
Shawana G. VERIFIED CUSTOMER
Friendly service and repairs were completed on time as promised. Thank you! :)
11/21/2016
Jerald B. VERIFIED CUSTOMER
First time customer to Sierra Chevrolet, Very pleased with service and employees. Large dealership with small town feel, Service person with excellent, I will be back
11/20/2016
Cathy B. VERIFIED CUSTOMER
Jeff is great but no confidence in the service dept. the truck is still not fixed. I will take it to another dealership to have the issue fixed
11/19/2016
Jack R. VERIFIED CUSTOMER
Sale representatives are awesome! They are very patient and helpful.