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Real Reviews from VERIFIED CUSTOMERS
Wallace C. VERIFIED CUSTOMER
Very professional, knowledgeable, and personable.
4/28/2021
Timothy . VERIFIED CUSTOMER
Great service!!
4/27/2021
Angelica C. VERIFIED CUSTOMER
Joe provided the upmost professional service. He had the knowledge and patience that I totally appreciate. I have shared with my friends and family the great experience I have at the dealer and in service. Thank you for having amazing workers that go above and beyond for customers like Joe. Sincerely, Angelica Veronica.
4/26/2021
Patricia C. VERIFIED CUSTOMER
Pleased with the knowledge and professionalism received from Abe. He had assured me that the issue with my car would be inspected and diagnosed in a timely manner. He also assured me that my car was in good hands with their team. I am satisfied so far I've noticed no more leak.
4/25/2021
Jonathan L. VERIFIED CUSTOMER
Edwin was awesome. He has the best guest service and makes you feel welcomed. I needed something done the same day and he made it happen. I wish you had nothing but Edwins there.
4/24/2021
Rafael I. VERIFIED CUSTOMER
Great Service
4/24/2021
Edward Y. VERIFIED CUSTOMER
None
4/24/2021
Steven B. VERIFIED CUSTOMER
Edwin was great from the start of me coming in for service. He explained everything and understood everything I needed to get done.
4/24/2021
Lou V. VERIFIED CUSTOMER
Joe Jimenez provided great customer service.
4/24/2021
David B. VERIFIED CUSTOMER
Still waiting for a call back regarding questions that were asked about previous service.
4/23/2021
Daniel F. VERIFIED CUSTOMER
Edwin really helped out. There was a small issue and The Service dept team manager included helped make the situation right. I was impressed. Not all dealers would have handled things the way Edwin and Service did. Beer honorable! Solid people. Thank you!!
4/23/2021
Stefan R. VERIFIED CUSTOMER
I purchased my 2021 truck over a month ago which did not have all the dealer installed packages on it at that time. When they all arrived I had an appointment and arrived at 7am only to be told that Andrew, who does the paper work had a family emergency and was not coming in so they could not do the instal on my truck. Why it matters if the guy who “does the paper work” is there or not makes no sense, why the service department can not do there job. I was offered by joe to have some “lube” guy install my cold air intake and exhaust if he felt comfortable. No! That’s unacceptable. The people doing these installs should be qualified and have experience. I drove 44 miles one way and took the day off work to get this done. I get things happen but this did not add up. So now I got my new appointment, moved my work schedule around AGAIN. They installed my interior floor mats, the performance package but when it came to the dark essential package it was not completed. They blacked out the Chevrolet on the tailgate but not the other chrome features. When questioned they acted like the job was done and that was all they were given. They had no knowledge as to what the package included. When shown the dealer sticker and the online list of package details I was told they would look into it. However this means I will have to drive out there once again, another 88 miles round trip, because they could not do there job properly. When originally discussing this appointment with Andrew we waited until they had EVERYTHING so I wouldn’t have to have multiple appointments. I am extremely disappointed and dissatisfied with this whole experience. I don’t understand how a large dealership can have such an un knowledgeable service department.
4/23/2021
William B. VERIFIED CUSTOMER
Nelson and everyone was very helpful and friendly helping me with my car
4/23/2021
Don S. VERIFIED CUSTOMER
Very helpful and much appreciated.
4/22/2021
Stephanie L. VERIFIED CUSTOMER
Thanks for all your help and being so friendly, Edwin!! Plus the quick wash you through in as well; much appreciated :)
4/22/2021
Dean H. VERIFIED CUSTOMER
Nelson was awesome finish sooner than expected
4/22/2021
Damon T. VERIFIED CUSTOMER
Very professional
4/22/2021
Nigel W. VERIFIED CUSTOMER
None
4/20/2021
Marilyn G. VERIFIED CUSTOMER
Thoroughly satisfied with the service I received today.
4/20/2021
Christopher P. VERIFIED CUSTOMER
Edwin did a great job
4/19/2021