Sierra Chevrolet Auto Repair Service Center

Very courteous, explained what was going to happen with my service. Informative at the end when I picked up my truck. His colleague Abe Tovar was also very informative with information. You are lucky to have two fine employees in Edwin and Abe. Thank You, Jeff S

Edwin is always amazing and goes above and beyond

Phenomenal service. Truly top flight.

Great job everybody at Sierra Chevy

I was completely satisfied with the service that was given today, thank u Sierra Chevrolet

Thank you Mr. Rivera for all you do for us customers and your professionalism and integrity you have for your employment. Luis A. Perez

Very professional and great customer service

Pick up of the car was significantly delayed due to inadequate personnel.

Joe was very instrumental in assisting me at getting my service completed in a timely manner!!

Joe thank you for your prompt response to my concerns and questions. I appreciate you and your team honesty in getting to solve my car issue.

Joe was and is always super helpful and friendly! Give him a raise!!!!

Abe is the best there is!

Great service from all the guys that was there. They were very helpful in meeting all my request for my car. They brought to my attention that my Cadillac needing to be up date on my vehicle. Joe Jimenez did a fabulous job. Thank you again.

The service was great! Had no problems! Very helpful and not stressful at all. Definitely coming back

Joe Jimenez made my first service visit a pleasure. Friendly, professional, direct and the car was ready hours before he said it would be. Excellent experience, especially since all the service people I encountered work masks and obviously care about their health and the health of others. I already posted about my experience on Yelp. Thanks so much. Good work.

Joe Jimenez was very polite and very helpful in answering all my questions and concerns about my vehicle. Thank you

My truck repairs were not complete due to lack of technicians, So I had to take my truck with unresolved issues and make a new appointment.

I put my car in service on Dec 4,2020. Edwin Rivera who handled my case. Dec 4,2020 Edwin Rivera gave me a call back saying my car needed to replace the battery and recall. Then I asked him how long it would take. He told me about a week and ended up taking about 2 month to fix my car.Every week I called Edwin Rivera to update about my car. He always gives me different excuses and unclear timeline.I put my car service in Dec 4, 2020 until Feb 1, 2021. You guys take two month to fix my car. It is unprofessional. Every time I asked Edwin Rivera to let me speak with the manager. He said the manager will give me a call back but I never received a call from the manager. I just looked at the documents , and the technician started to work on my car on Jan 13, 2021. On December 4, 2020 until Jan 12, 2020, six weeks no one looked at my car and worked on. Edwin told me the technician was working on. Does this lie to their customer ? It is wasting my time to wait for my car to get fixed and for an unclear reason. It is not acceptable. This is becoming unreasonable and causing much hardship. Each time I call , I end up more confused than before I call, I know your area is busy and everyone is trying to do their best to get the job done. It has been over 7 weeks moving on to the 8th weeks, everytime i call, there is no clear timeline and I feel more stressed and anxious. How do your guys treat customers like this? Today I picked up my car and it was dirty inside and out. You guys don't wash your customer car before handing it to your customer. It is terrible service !!!!!

Great personality. Answered all my question with out skipping a beat.

Great customer service and the work on my car was completed as time scheduled