Andrew was very helpful and explained everything that would and had been completed. He was very respectful and friendly.
10/31/2020
Ken C. VERIFIED CUSTOMER
Joe has been very positive throughout the process, and kept me informed in every critical decision on the repair. I am so glad to have Joe on my case.
10/30/2020
Douglas S. VERIFIED CUSTOMER
Had to order parts, the staff were wonderful.
10/30/2020
Robert A. VERIFIED CUSTOMER
I originally took car in for check engine light on two weeks ago, had to take it back on Monday, picked it up on 10-28-20 and the light went back on 3 hours after i pi ked it up. I have to take time off of work againn to take the car back and more time off to pi k it up again
10/30/2020
Lydia F. VERIFIED CUSTOMER
I am very satisfied as usual. Edwin and Samantha are excellent and very helpful.
10/30/2020
Cameron I. VERIFIED CUSTOMER
The truck was booked for a service and brake replacement. Somehow this took a day and a half. Edwin has poor communication and lacks follow up. I understand things come up and there are delays but this information was never relayed to me only hollow promises and built up expectations with no delivery. Joe did well to recover but I’d say the damage was already done.
10/30/2020
Mike H. VERIFIED CUSTOMER
Great customer service
10/30/2020
John W. VERIFIED CUSTOMER
Good job????????
10/30/2020
Jose R. VERIFIED CUSTOMER
Had to take car back the same day an hour later, now I had to get a rental because since Saturday I don’t have a car it’s been at the dealership and I don’t know when I’ll get my car back
10/8/2020
Claudia C. VERIFIED CUSTOMER
Today the cats was there from 9:30-6:00pm and it wasn’t worked on .
10/7/2020
Nancy S. VERIFIED CUSTOMER
Edwin was very helpful and accommodating. I really appreciated his friendliness
10/7/2020
Simple T. VERIFIED CUSTOMER
Friendly and helpful service!!
10/6/2020
Antonio H. VERIFIED CUSTOMER
Satisfied. Just took wayyyyy to long
10/3/2020
Guadalupe G. VERIFIED CUSTOMER
Can't get a hold of representative thru the phone and other representative are not helpful!!!
10/2/2020
Alexan K. VERIFIED CUSTOMER
Edwin was patient and helpful
10/1/2020
David A. VERIFIED CUSTOMER
Diana in the service area was the best in keeping me informed about the status of my car. David
10/1/2020
Joan J. VERIFIED CUSTOMER
Edwin was helpful!
9/30/2020
Richard T. VERIFIED CUSTOMER
I asked to have my windshield whippers nozzleS to be checked because they are not working. I was assured that they will be checked. When my oil change was done and I asked about the nozzles, they said they were not checked. After they made a call to the mechanics in the back and confirmed they were not checked the front desk advised me that “they probably need to be replaced” . I asked I wanted to check to see if it’s the nozzle or a hose leaking or broken that’s why I wanted it checked. They were quick brush it off instead of getting someone to come out and check it real quick like they said they were going to do. I expected better service and I am very disappointed.
9/30/2020
Lazaro P. VERIFIED CUSTOMER
Well I was charged for a negative corroded cable that was resulting from a battery leak from a battery I had purchased at the dealership. Even though I was told it fell under parts warranty, I paid it, regardless if it meant a $100 deductable. Thankfully, it turned out to be a little less, but not by much. Still, my thoughts are I should've not had to pay anything. The gal at the front was kind though...