Abe was AWESOME!!! He made the process smooth, made sure I had a ride to and from the Service Department while I waited, stayed in contact with me to update me on my vehicle, and was overall very personable. He went above and beyond, and I was amazed that my car got a quick wash afterwards- it made my day. Thanks for your help today Abe!
8/14/2020
Alfonso L. VERIFIED CUSTOMER
I would like to receive paper work showing all things that have been serviced and things that need service not someone telling me everything is ok.
8/13/2020
Bill T. VERIFIED CUSTOMER
No comment
8/13/2020
Scott C. VERIFIED CUSTOMER
I was in a interesting situation and she was very caring and helpful.
8/13/2020
Warren F. VERIFIED CUSTOMER
8/12/2020
Alberto G. VERIFIED CUSTOMER
Great service from Abe !
8/12/2020
Jennifer G. VERIFIED CUSTOMER
Mariela was amazing
8/11/2020
Thomas G. VERIFIED CUSTOMER
Abe is very friendly and professional.
8/11/2020
Michael C. VERIFIED CUSTOMER
Abe was great, service was excellent!
8/11/2020
David A. VERIFIED CUSTOMER
Keep up the good work
8/9/2020
Javier E. VERIFIED CUSTOMER
Best fuckin service espaily Abe was a great help and great customer service!always keept me in the loop about my truck! This is the dealer I'm going to be going on for now!
8/9/2020
Holly K. VERIFIED CUSTOMER
Service tech never contacted me. If they were so busy they should have said so @ the beginning. After the fact is lame. I always had to chase down someone to talk to me re: status. I felt as if no one looked @ my car until it was there a day & 1/2!!! Nothing was done in a very timely manner. Last time I was in I was very happy with the service. Not now. My service tech apologized. Too little too late. Nice apology but not very heartfelt. Wish Sierra Chevy was more on top of things
8/8/2020
Monet H. VERIFIED CUSTOMER
I’ve visited many Chevy dealerships and was SO happy with the service provided at Sierra. I’ve been disappointed in the past at other dealerships and service stations, so I’m grateful Sierra took the time to inform me about everything my car needed and took great precautions for CoVid! That’s really important to me and I’m glad I got the service I did
8/8/2020
Daniel P. VERIFIED CUSTOMER
The service and communication I received from Abe in the service department was excellent!
8/7/2020
Carole W. VERIFIED CUSTOMER
Excellent service with timely repair,
8/7/2020
Rudy A. VERIFIED CUSTOMER
Recall problem solved fast and easy!
8/7/2020
Dorcas G. VERIFIED CUSTOMER
Ms. Samano was very nice and courteous.
8/7/2020
Ben G. VERIFIED CUSTOMER
Have gone to other local dealership in the past for service and have been very disappointed. However, visits to the Sierra service department have been great. Very pleased and won’t go anywhere else in the future. And, Abe is outstanding. He kept me very informed.
8/7/2020
Douglas B. VERIFIED CUSTOMER
Anna was courteous and helped in completing the installation of accessories purchased at the time I bought the truck. Unfortunately the mechanic installing the accessories was not able to complete the install prior to the end of the business day, but Anna arranged for a loaner vehicle and my truck was finished early the next day. I have only one complaint about the installation. The mechanics doing the installation left the expensive chrome accessories covered with greasy smudges. There were also several smudges on the Artic White paint and back window. I brought the vehicle in clean and it should have been returned clean, especially the pieces they installed. If I ever bring the truck for service again, I won't bother washing it before, because now I know I will have to clean it up after.