Abe was very helpful and polite
Thanks Abe for your service
8/5/2020
George S. VERIFIED CUSTOMER
Great staff
8/5/2020
Phillip A. VERIFIED CUSTOMER
Well Mariila my write up person was good. But communication is key to anything. But it broke down. Badly! I drooped off my car around 8:00a. You guys provide Lyft. I got a ride home. I decided to call at 11:30 to see the progress. She told me my car was ready, but she had to get my coupon approved by her manager. That couldn’t be found . So she called me back at 1:10 to say my car was ready... got a Lyfe ride. Went into the office. She tells me there’s a problem. Telling me I have missing lug nuts on all wheels! I knew that wasn’t true. So she went back to talk to the technician. He said no I don’t have missing lugs. Said they need to be replaced. And they tried to sale me some for $200 dollars. And you didn’t even have any in stock . So no tire rotation. And you took my coupon for work that you didn’t do !! And the so called Manager was no where to be found. Not even by phone!! Unacceptable!
8/4/2020
Yolanda R. VERIFIED CUSTOMER
Mariela was very helpful and resourceful in answering my questions. Very professional
8/2/2020
Karen Q. VERIFIED CUSTOMER
Good customer service and clear communications.
8/1/2020
Hilda A. VERIFIED CUSTOMER
It took a long time, but was done well in the end.
7/31/2020
Michael L. VERIFIED CUSTOMER
I was very disappointed about the lack of communication with Abe but it turned out okay in the end.
7/31/2020
Veronica U. VERIFIED CUSTOMER
She needs a vacation. Hope her day got better other than that a job well done.
7/31/2020
John D. VERIFIED CUSTOMER
The oil change was completed in the time Mariela promised which was 1& a half hours..
7/30/2020
Heather S. VERIFIED CUSTOMER
Mariela is wonderful! Thank you to the Sierra Chevy team!
7/30/2020
Lisa S. VERIFIED CUSTOMER
Abe was great and super helpful. I got my car repaired quick and at a great price.
7/30/2020
Ricardo B. VERIFIED CUSTOMER
Ana was amazing, she went out of her way to keep me informed about my truck. I appreciate her and her hard work! Thanks Ana!
7/29/2020
Edgar C. VERIFIED CUSTOMER
There's always a good place to do take my car to get service
7/28/2020
Jeff S. VERIFIED CUSTOMER
Everything was fine except we had to wait over 30 minutes to get our car. I paid online, so it was just the wait for the porter to bring our car to the front.
7/27/2020
John P. VERIFIED CUSTOMER
The AC is not improved after having the AC ReCharge service. It seems exactly as it was before
7/27/2020
Celeste G. VERIFIED CUSTOMER
Everything went well except when I asked the lady if I can use a coupon for my service and she told me no it was too late and for next time to show them beforehand. She didn’t even try to fix it or anything.
7/27/2020
John T. VERIFIED CUSTOMER
No windshield sticker with reminder for next oil change