Thank you for confirming my Suburban is safe to drive. And for no charge! I'll be back for sure.
7/19/2020
Marlon A. VERIFIED CUSTOMER
Very cooperative staff and a excellent service.
7/19/2020
Dennis H. VERIFIED CUSTOMER
Great service. Car ready on time and within original estimate
Thank you
7/19/2020
Gerald G. VERIFIED CUSTOMER
Mariela did a thorough and professional job in all respects.
7/18/2020
Mildred N. VERIFIED CUSTOMER
The words cool, kind, sweet, understanding, fun & professional would be an understatement in describing Mariela. I appreciate her presence & service. 10/10.
7/18/2020
Susie L. VERIFIED CUSTOMER
Everyone was great and very helpful.
7/18/2020
Michael L. VERIFIED CUSTOMER
I’ve been a Sierra customer for over 40 years. I’ve worked for GM 34 years. I’ve purchased at least 20 vehicles from Sierra. I just purchased a 2020 Blazer. There is a loud noise on the freeway. We made an appt to have it repaired. The service rep (SR Maryell) didn’t listen to me and said she would have it checked out and call me in the afternoon. She didn’t. We went at 5:00 to pick up the car she said they couldn’t find anything but she would get us a rental. We said no. We’ll take it home. The odometer was exactly the same as when we dropped it off. No one had even test-driven it. They had our car all day and hadn’t touched it. The SR was rude, she didn’t communicate and wouldn’t pick up the phone when we called. She should not be the person representing your dealership. Please call me if you want additional details.
7/18/2020
Caresse C. VERIFIED CUSTOMER
He was awesome. Give him a raise.
7/18/2020
David B. VERIFIED CUSTOMER
I was charged 20 more dollars than quoted. Asked for all fluids to be topped off including diesel. The diesel fluid was not topped off or put in. When asked they said it would cost $12 but didn’t say anything when they had the truck
7/18/2020
Evelyn R. VERIFIED CUSTOMER
Excellent customer service. Thank you
7/18/2020
Johnathan C. VERIFIED CUSTOMER
Abe went above and beyond. Thanks Abe
7/18/2020
Lydia F. VERIFIED CUSTOMER
Mariela Samano and Abe were very helpful. I appreciate their help very much.
7/16/2020
Nikita J. VERIFIED CUSTOMER
Abe is a gem. Je always takes great care of me whenever I bring my car in to get serviced. Definitely a keeper.
7/16/2020
Michael O. VERIFIED CUSTOMER
It was with Ab actually
He was helpful and kind
7/16/2020
Landon G. VERIFIED CUSTOMER
Everything was great! And the service department was very nice and helpful
7/16/2020
Sarah V. VERIFIED CUSTOMER
Abe was amazing and very patient. He answered all my questions and did his best to get my car to me on the same day. Much appreciated!
7/14/2020
John E. VERIFIED CUSTOMER
Did not fix the problem, IAM letting everyone in Monrovia CA know , because I helping as a retired first responder , did not expect to be treated like this John