Your service was excellent and I am very confident that will work very well
7/13/2020
German M. VERIFIED CUSTOMER
The issue with my car was not solved. Also, it got worse.
When I brought my car in the tire pressure monitor in one of the tires was off. I dropped off my car on Thursday july 9th in the morning and picked it up on Saturday afternoon. The issue as i described it to Abe was a "service tire monitor system" alert that came on, since one of the tires was not showing the pressure on the screen. After picking it up, the tire pressure on all four tires is not being displayed. This issue was not addressed by your service rep. The only thing I was told was to bring it back so they can give me a quote on replacing these sensors at a later time...
Please have your service department manager give me a call to solve this issue. Thank you
German M
7/12/2020
Bryant B. VERIFIED CUSTOMER
Sierra is far and away the best service center I have experienced.
7/12/2020
Mary L. VERIFIED CUSTOMER
i had an 8 am appt for an oil change and a recall on a seatbelt issue that consisted of a rubber band - i walked out at 130 - if u ask me i think that is ridiculous -im still in shock /maria samano was very pleasant and professional but nonetheless your customet service ****
7/12/2020
Patricia C. VERIFIED CUSTOMER
Everything was done in a professional and timely manner. Abe was kind and helpful.
7/11/2020
Rod M. VERIFIED CUSTOMER
A completely satisfying experience.
7/11/2020
Wally A. VERIFIED CUSTOMER
Abe and MarieElla took great care of me and my Chevy Cruze I’m happy to have my car back and be mobile again
7/11/2020
Leslie P. VERIFIED CUSTOMER
I had an appointment this morning and my car was ready in a few hours! I am satisfied with their service!
7/10/2020
Adoracion A. VERIFIED CUSTOMER
Provide safety to customer individual rides & maybe marjority of people still out if work my appt was on time but there is a glitch in the phone system when I call to check if my car is ready I got a message that the number I dialed us no longer a working number
7/10/2020
John E. VERIFIED CUSTOMER
Did not repairs the car and change me anyway , wouldn't refund me my money , I am complaing to everyone in the community and church, Monrovia, and Duarte , and Facebook about this John E
7/9/2020
Anastasios D. VERIFIED CUSTOMER
Great job
7/9/2020
John A. VERIFIED CUSTOMER
Abe, Mariela and Scott couldn’t have bee more accommodating.
They were all very professional and squeezed us in in a very difficult situation.
Our car was fixed quickly and completely.
We will pass the word. I would highly recommend Sierra Chevrolet...
7/8/2020
Alejandro B. VERIFIED CUSTOMER
Ana was professional and polite.
7/8/2020
Jon J. VERIFIED CUSTOMER
It took awhile to find the problem because we couldn’t duplicate it at the dealership but I couldn’t go a day and it would not start without a jump. Finally Scott found the problem with pure dynasty checking every positive and negative wire. It won’t be soon forgotten and I suggest a Chevrolet bulletin because of the rarity and and others experiencing a similar problem. The main positive wire on top of the battery fuse links not sufficiently tightened. Great work Scott!!
7/5/2020
Sue P. VERIFIED CUSTOMER
Though the overall service experience took over 3 hrs while I waited; Abe checked on me and my car to help expedite knowing I was waiting. That meant a lot to me
7/4/2020
Scott M. VERIFIED CUSTOMER
Everything was great. Thanks to Abe for quality service.
7/4/2020
Robert S. VERIFIED CUSTOMER
Abe always goes above and beyond to accommodate my needs.
7/4/2020
Mark H. VERIFIED CUSTOMER
I didn’t have a car in for service?!?! Wrong number??
7/2/2020
Michael R. VERIFIED CUSTOMER
This was a stressful situation that was handled perfectly! Thank you for all your help!
7/1/2020
Eric M. VERIFIED CUSTOMER
No communication to the customer. I never got one single call, I was always making the calls. My car was with you guys for 7 days and couldn’t find the problem. This is the worst service I ever had. I would never recommend this place.