I was supposed to get my tires rotated which I paid for but upon picking up my vehicle I realized they weren't. The reason I knew this was because I marked them before taking my vehicle in for service. TOTALLY UNACCEPTABLE!!! HOW MANY OTHER VEHICLES HAVE BEEN DONE LIKE THIS? Mirabel resolved this but the technician lied and said he had done it. Can't run a business with employees like this.
6/16/2020
Terri P. VERIFIED CUSTOMER
Great customer service!
6/14/2020
Mary G. VERIFIED CUSTOMER
The job was done expeditously and the service staff were all helpful
6/13/2020
Rafael R. VERIFIED CUSTOMER
You guys are very professional
6/13/2020
Angelica Q. VERIFIED CUSTOMER
Abe was great! I ask allot of questions. He was able to have patience with me and answered every single question.
6/12/2020
Adrian M. VERIFIED CUSTOMER
Mariela went above and beyond to help me figure out what was wrong with my vehicle. I would love to have her as my advisor anytime a real pleasure to work with!
6/12/2020
Leah R. VERIFIED CUSTOMER
I look forward to filling it out. Thanks!
6/12/2020
Vanessa M. VERIFIED CUSTOMER
Every time I get my car serviced at Chevrolet in Monrovia I am always disappointed. Despite having an appointment I always have to wait 3-4 hours to get an oil change and tire rotation. During my last visit I dropped my car off at 8:13. They said that there were only two cars ahead of me so my car should be ready in 2 hours. However, they didn’t call me until 12:40 to tell me my car was ready. It should not take 4 hours when there are only two cars ahead of me. I have gone to another location before and not only was my car ready in less than two hours but they also texted me with updates on my car. I have never been so disappointed with a company as I have been with Chevrolet. I will not be coming back here again
6/10/2020
Kieran T. VERIFIED CUSTOMER
Abe was great. Friendly and communicated Status of my vehicle well and in timely manner.
Thanks!
6/10/2020
Chuck K. VERIFIED CUSTOMER
You didn’t fix the problem at all and now I have to tow it back to you
6/10/2020
Regina M. VERIFIED CUSTOMER
They forgot to rotate tires after 5 in package. I waited total for three hours.
6/9/2020
Betty S. VERIFIED CUSTOMER
Representative wasn’t a good listener. I was explaining why I was there and she simply said, Its the check engine light. Anyway I would recommend that courtesy and concern matters!
6/9/2020
Timothy N. VERIFIED CUSTOMER
I have never had worse service for my car or anything else ever than dealing with this company. My car was not fixed properly and I have to continue to waste my time to address this issue! Please give me a call at ****-****-xxxx
6/8/2020
Vernon B. VERIFIED CUSTOMER
Excellent service. She was very professional and polite.
6/7/2020
Jose R. VERIFIED CUSTOMER
Very professional, answered all my questions , will be returning to Sierra Chevrolet
6/6/2020
Kelsey T. VERIFIED CUSTOMER
Everything was great. Thank you!
6/4/2020
Ricardo . VERIFIED CUSTOMER
Thanks Abe for your service,
And thanks to all Sierra Chevrolet Dealer for the professional service!..
See you Friday... ????????????