Ana was straight to the point and answered any questions I asked. ???? 10/10
5/6/2020
Vanessa C. VERIFIED CUSTOMER
Hello, I had an appointment for my 2019 Equinox for it's first oil change at 1pm on 5/2/20 and I was told my vehicle would be done in about an hour. However, it was not completed till 4.5 hours later. Every time i checked in I was told it would only be a few minutes. Once the car was completed and I drove home my back bumber was not secured on and it was opened up I notced that the small screws that keep the back bumper and the door to the towing were gone. I tried to call multiple times, but no one picked up as everyone left for the day. I spoke to someone in the sales department as I would like to speak to the manager as I cannot drive my car with the back bumper being loose and open. I am extremely upset and unhappy that this being the very first experience I have with Sierra Chevrolet after purchasing my car from them and getting my car serviced tha it was returned to me like this. I would like this resolved and would like a call back as to get ny back bumper fixed. It is truly unacceptable that this occurred.
5/3/2020
Frank P. VERIFIED CUSTOMER
They were great ????
5/3/2020
Mark H. VERIFIED CUSTOMER
Abe was on top of everything and took care of things very well
5/2/2020
Safwam I. VERIFIED CUSTOMER
Completed much faster than I expected. Thank you
4/29/2020
Gabriela K. VERIFIED CUSTOMER
Great customer service and care
4/29/2020
Serena L. VERIFIED CUSTOMER
Abe and Izzy were great!
4/28/2020
Mary H. VERIFIED CUSTOMER
My apologies, hit the wrong choice. I appreciate everyone who is working during this crazy time. Relieved that they were unable to find anything wrong and blessed that there was no charge. Thank you ????
4/26/2020
Jeff B. VERIFIED CUSTOMER
Abe is an excellent and friendly employee. Great service!
4/26/2020
Jeff T. VERIFIED CUSTOMER
I appreciate the communication of status during the repair. Thanks
4/25/2020
Carlos S. VERIFIED CUSTOMER
Thank you for the fantastic service. Everything was as explained and communication was great. Definitely redeemed yourself.
4/22/2020
Jane M. VERIFIED CUSTOMER
It went simply and without a lengthy edit. Very nice person I worked with, Abe. It was easy and went smoothly. Thank you. JMathews
4/21/2020
Tony I. VERIFIED CUSTOMER
Amazing service. Can’t wait for the survey
4/18/2020
Darlene B. VERIFIED CUSTOMER
He was very polite provided great customer service.
4/18/2020
Susan K. VERIFIED CUSTOMER
Great service!
4/18/2020
Peter P. VERIFIED CUSTOMER
Thank you for the quick service.
4/17/2020
Jessenia A. VERIFIED CUSTOMER
You guys always do so great and take care of my Camero's needs, Thank you so much!