Well the last few times that I was there always chaosI did have a problem with orange peeling on the floor and Grease on my head liner Alonso the Driver seat was adjusted like you were going Cruz Whittier Blvd .
3/7/2020
John C. VERIFIED CUSTOMER
I haven’t been disappointed yet. Abe demonstrates excellent customer service skills. See you next time.
3/7/2020
Martha V. VERIFIED CUSTOMER
Excellent work
3/7/2020
Bill T. VERIFIED CUSTOMER
Work done in a timely mannner.
3/6/2020
Erick F. VERIFIED CUSTOMER
My car was there for 5 days for 2 tires and an oil change it’s ridiculous and the customer service was horrible like always this isn’t the first time I’ve been to that dealer every service I’ve been to has been horrible and they have damaged my car many times. I would never recommend anyone to Sierra Chevrolet
3/6/2020
Beatriz G. VERIFIED CUSTOMER
Abe is great
3/5/2020
Gustav0 C. VERIFIED CUSTOMER
Great service !
3/5/2020
Jon J. VERIFIED CUSTOMER
Jeff did an excellent job of reviewing my service needs and recommendations.
3/5/2020
Jorge M. VERIFIED CUSTOMER
****-****-xxxx your more than welcome t9 give a call
3/5/2020
Lauren L. VERIFIED CUSTOMER
Very happy with service. (My name is Warren not Lauren. ????)
3/4/2020
Holly W. VERIFIED CUSTOMER
Great service
3/4/2020
Mario D. VERIFIED CUSTOMER
Very happy with the service will return
Jeff was very professional and answered all my questions
3/4/2020
Mirna S. VERIFIED CUSTOMER
Since day 1 when I dropped off my truck for message reading anti theft system, they did not address that issue and had my truck for 7 weeks. I had made several attempts of calling and making trips telling them the issue. I was being ignored, Giving me the run around, calls were not being returned even the Service manager was not even returning my calls. They would tell me I had after market products and that might be causing the problem. I knew it was not so I had asked them for proof. I finally had to get rude about the whole situation, requested a different service advisor to help me. He got the ball rolling. Listened to me and what the issue was reading on message board. They did get it running And it was not any after market items just the anti theft module. Now my radio and fog lights do not work. There was nothing wrong with those things when I took it in. Again dealing with contacting them and no response . This has been the worst experience I ever had with a dealer.
3/3/2020
Traci R. VERIFIED CUSTOMER
Service and staff were great. Cost of repair was high.
3/2/2020
Jaime P. VERIFIED CUSTOMER
No comment
3/2/2020
Therasa H. VERIFIED CUSTOMER
Overall customer service is poor. Told my Volt would be ready Wednesday but it wasn’t until Friday. I understand things can happen, but I received no updates (when he said he’d keep me updated), and no response to the text (that Chevrolet sent me to allow for any questions). The dealership should stop saying they have “loaners” since those have never been available. When my car was brought round it hadn’t been washed (it never had been, and I always ask the person who delivers, who always just says “sorry”). That may not be a service you provide, but it’s a very simple customer service perk and after having spent over $700 to replace a mirror I would think a wash would be a nominal perk.
3/2/2020
Tony I. VERIFIED CUSTOMER
Abe is extremely professional. Very happy with the service I received
3/1/2020
Ray C. VERIFIED CUSTOMER
Fast and convenient
2/29/2020
Frank L. VERIFIED CUSTOMER
Did a good job
2/28/2020
David B. VERIFIED CUSTOMER
Was a great quick fix and very good customer service with Abe