Jeff Marshall went above and beyond in service. I had a very challenging experience with my warranty and another dealership and Sierra Chevrolet and Jeff Marshall went to bat for me. I highly recommend them.
2/26/2020
Monrovia J. VERIFIED CUSTOMER
All good thank u
2/26/2020
Yolanda A. VERIFIED CUSTOMER
Dropped my car off at 1:00 told me it would be done 1 1/2 to 2 hrs didn’t get my car back till 5:15 almost 4 1/2 hrs my whole day was ruined!!!
2/26/2020
Myrna H. VERIFIED CUSTOMER
Not at all completely satisfied with service provided. I'm very disappointed with Sierra Chevrolet after trusting them for more than 5 years. I hope I don't have to return to service my vehicle there again.
2/26/2020
Danielle V. VERIFIED CUSTOMER
Please be sure work requested and charged for has been completed on my first visit as agreed upon. Warranty work should not be billable because I’m a female.
2/25/2020
Cristian Z. VERIFIED CUSTOMER
Great service
2/24/2020
Martin H. VERIFIED CUSTOMER
Friendly and helpful service
2/23/2020
Lindsay L. VERIFIED CUSTOMER
Although my service fees were comped at the end, due to terrible customer service, I was completely dissatisfied with the lack of communication about the timing of the work in my car. After 7 hours, my car still did not have all of the work complete yet, I did know until I came to pick up my car.
2/23/2020
Petra D. VERIFIED CUSTOMER
Great!
2/23/2020
Anderson J. VERIFIED CUSTOMER
You got me this time $600 battery job . Sad Service Job !!!
2/22/2020
Diana L. VERIFIED CUSTOMER
My first time getting service with you guys. Loved the timing and customer service. Thank you
2/22/2020
Debbi C. VERIFIED CUSTOMER
When I was checking out, the service representative on the other side of the room (not the person waiting on me) told a customer that the only people who paid by checks were old ladies. I am a female over 50 and I was very offended by his comment. His voice was loud enough so that I heard him across the room.
This comment is inappropriate and I am sure not true.
Please train your representatives not to judge the behavior of the customers on factors of age.
2/22/2020
Brian F. VERIFIED CUSTOMER
My experience with your service representative Abe during my previous maintenance repairs 6 months ago and the current repair, he has always been very pleasant to work with and he communicates very well with the service department intentions.
2/21/2020
Manuel S. VERIFIED CUSTOMER
Great work and customer service
2/20/2020
Lillian S. VERIFIED CUSTOMER
Job well done you aced the job . Ax
2/20/2020
Javier S. VERIFIED CUSTOMER
A part was replaced and it did. It solved the problem. I was told that it was also “the motor”.
2/20/2020
Hilda W. VERIFIED CUSTOMER
Excellent service
2/20/2020
Anthony S. VERIFIED CUSTOMER
Jeff & the whole service department team was great!!
2/20/2020
Reza V. VERIFIED CUSTOMER
Good customer service
2/20/2020
Italo R. VERIFIED CUSTOMER
2nd time at the dealer....Jeff is really helpfull dont even have to worry about my truck great service ????????...