He was very courteous, helpful, answered all my questions to my satisfaction
1/22/2020
Sandra M. VERIFIED CUSTOMER
Thank you Ana
1/22/2020
Harutun M. VERIFIED CUSTOMER
Thanks
1/21/2020
Gary D. VERIFIED CUSTOMER
jeff is great to work with. Kept me informed of what my car needed throughout the day. Great customer service and very knowledgeable about service options
1/19/2020
Katherine B. VERIFIED CUSTOMER
Thanks Abe!
1/19/2020
Michael O. VERIFIED CUSTOMER
Abe was professional . Thanks for the service .
1/19/2020
Mary A. VERIFIED CUSTOMER
Jeff was very knowledgeable and very busy.
He took care of me as soon as he could and answered all my questions!
1/17/2020
Carol C. VERIFIED CUSTOMER
Always warm, polite, and professional! Thank you!
1/17/2020
Saengchanh I. VERIFIED CUSTOMER
Very helpful, nice. Great customer service. He helped me with my Chevy Cruze back then too
1/17/2020
Tyrone L. VERIFIED CUSTOMER
The team is great they always take good care of me and my Vehicle
1/16/2020
Sharon L. VERIFIED CUSTOMER
The service department has always been honest with me and also courteous.
1/16/2020
Damien P. VERIFIED CUSTOMER
he was very professional and nice as well as fast . he was able to have my vehicle done in less than a day couldnt be happier with everyone at the dealership and him
1/16/2020
Nicolas G. VERIFIED CUSTOMER
Jeff took very good care of me he's a good guy
1/16/2020
Arman A. VERIFIED CUSTOMER
Good job! Thanks!
1/15/2020
Thomas L. VERIFIED CUSTOMER
Mr Marshall helps me to keep my vehicles running in excellent condition. Only problem was paying. The iPad was not functioning properly.
1/14/2020
Mark M. VERIFIED CUSTOMER
I would gladly comment favorably on Sierra Chevrolet and Howard’s courteous Service .
1/14/2020
Wallace C. VERIFIED CUSTOMER
Hello,
First, let me say, the service writer was polite and professional. I have no issues with that. However, when I brought my 2019 Tahoe in for service it was clean but when my Tahoe was ready for pickup I had to take that dirty paper floor protector out of it and the plastic seat cover. I do appreciate covering the floor and seat but...
When I drove my car home and was getting out I noticed grease on my hands. There was grease on the door handle and greasy hand prints on my hood, not finger prints but hand prints! Then I noticed more grease on the bumper. It took me 15 minutes of scrubbing to clean off the grease off my new white paint.
I’m not a hard person to please but this is unacceptable. I bought a Chevrolet not a ford so I expect better.
Again, I have no issues with those I delt with just the grease.
Thank you,
Wally Carr
1/13/2020
Michelle P. VERIFIED CUSTOMER
Unfriendly, and communication was horrible.
1/12/2020
Julia A. VERIFIED CUSTOMER
He's very respectful
1/12/2020
Tiffany K. VERIFIED CUSTOMER
Abe was very friendly efficient and professional. I was impressed with his ability to juggle the very busy service desk with efficiency courtesy and accuracy. Sadly the service dept was very backed up and it took over 3 hrs for me to get in and out for an oil change, even with an appointment. Abe did offer to compensate me for the inconvenience though, and for that I am very thankful!