Abe was very kind and professional. He explained everything with detail. He was honest about the wait time. I was lucky enough that my car was done being serviced before his promise time.
4/28/2019
Bob C. VERIFIED CUSTOMER
Jeff was nice and very professional. He greated me with a smile, even at 6:55 AM. It took no more than 10-15 minutes to get the paperwork done, on what was needed fixing on my truck.
Thank you Jeff.
4/28/2019
Melissa M. VERIFIED CUSTOMER
Very nice staff!
4/25/2019
April A. VERIFIED CUSTOMER
Jeff is the best!
4/25/2019
Michael S. VERIFIED CUSTOMER
Although I went in for water pump repair, the tire warning light was on and the tires were inflated by Sierra technician the light on dash was not reset
4/24/2019
Mitzi L. VERIFIED CUSTOMER
Great service, very pleased
4/23/2019
Matthew A. VERIFIED CUSTOMER
Shuttle could have been more organized.
4/23/2019
Tammy G. VERIFIED CUSTOMER
Abe is one of the best Chevy service personnel Sierra has had in a while.
Thanks for a great job.
4/21/2019
Monica B. VERIFIED CUSTOMER
Mike was very helpful and friendly. He let me know about my 30,000 mile inspection and made scheduling my next appojntment extremely easy. Definitely part of the reason why I come to Sierra Chevrolet rather than where I purchased my Camaro. Thank you Mike!
4/20/2019
Victoria M. VERIFIED CUSTOMER
Mike was great and the service was excellent all around
4/20/2019
John V. VERIFIED CUSTOMER
Michael was great as well as Mike Hoffman. Great speedy service! Will definitely come by again!
4/20/2019
Ryan F. VERIFIED CUSTOMER
This was one of the best experiences I have had at a dealer while getting service on my truck.
4/19/2019
Mark G. VERIFIED CUSTOMER
Abe is great. He's friendly and always helpful.
4/18/2019
Oscar M. VERIFIED CUSTOMER
Dont need you to contact me, it took two months exact to fix my truck and on top of that you guys crush my truck twice and never got a phone call to advise me about the problem.
4/17/2019
Linda M. VERIFIED CUSTOMER
Very happy with the exceptional service.
Will be back for next service or problems
4/17/2019
Todd H. VERIFIED CUSTOMER
Abe kept me informed and sent me images of the nail in the tire. I appreciate him following up with me and getting the repair done quickly also. I am very happy with my service that was provided.
4/16/2019
Elka W. VERIFIED CUSTOMER
There is little communication between front and back office in service. Abe confirmed with me multiple times that the part I needed had arrived and my car was ready, and then suddenly it wasn’t. And this happened over the course of a week. I bought this car a month ago from Sierra Chevrolet and it didn’t have a front license plate frame, which is illegal. So you kept my car for two weeks but that wasn’t long enough for the part to arrive. BUT you didn’t tell me that. You told me over and over that my car was ready and then wait no it’s not yet. It’ll be ready tomorrow. So I confirm MULTIPLE times with Abe and other staff that the car will be ready on Saturday. So I come in on Saturday. So the front office can’t find the paperwork. So they finally get my car from the back. Still, nothing has been done to it. Turns out the part never arrived. This doesn’t even include the squeaking brakes, which the service tech heard and verified, which my brother heard and verified, which the back office in service swears don’t exist. I think my car sat there for two weeks and they didn’t do anything to it. I don’t think I will buy again from Sierra let alone use its service department. I am incredibly disappointed.
4/12/2019
Mark C. VERIFIED CUSTOMER
Transmission service waz great! Only complaint waz dirty fingerprints left on both front fenders!! I had my truck washed yesterday thats ****!!!
4/12/2019
Judith T. VERIFIED CUSTOMER
My vehicle was taken in due to 2 sensor light alerts that had popped up. I was forced to pay for car rentals because it was kepted there for 3 wks. I had also requested for a transmission flush and when I went to pick up my vehicle after being told it was ready we came to find out the transmission flush had not been done. My vehicle was then kept for a additional 5 days. We brought it home to find transmission fluid all o we my vehicle and now my problems included my vehicle leaking. I did not have this leak prior to the dealer visit needless to say I paid 3,000 for this job
4/8/2019
Thomas L. VERIFIED CUSTOMER
Jeff helped a long nagging problem with the radio not functioning correctly.
I am thankful that Mr Marshall is back from medical leave. His persistence getting the radio operating correctly is greatly appreciatedand.