Richard was a great help. He got me in and out of there very quickly.
4/6/2019
Jared Z. VERIFIED CUSTOMER
Nice and prompt. Thanks.
4/4/2019
Kimberlee C. VERIFIED CUSTOMER
Great customer service honest about what I needed and very personalable.
4/3/2019
Josh F. VERIFIED CUSTOMER
Service was fast
4/3/2019
Elizabeth T. VERIFIED CUSTOMER
Very good.
3/30/2019
Gregory D. VERIFIED CUSTOMER
Steering rack replacement took 2 weeks for an 8 hour job. Brought truck in for 3 issues. Steering rack replacement, purge solenoid valve and ripping/tearing driver seat. Service Manager Keith Bernie denied replacement of both ripping/tearing seat and purge solenoid valve. I'm highly disappointed that the 2 latter issues were not resolved. Never again will I be bringing my vehicle back to this location or even referring anyone.
3/30/2019
Thomas F. VERIFIED CUSTOMER
Richard was very helpful and efficient
3/30/2019
James H. VERIFIED CUSTOMER
Excellent service
3/28/2019
Joseph M. VERIFIED CUSTOMER
Overall felt a lack of service. Had an appointment for an oil change, after dropping off the car the wait time was said to be a couple hours. I waited on site, well at a coffee shop around the block, it actually took over 4 hours. I had to call to find out my car was ready, not the other way around. When I got the car I was told more work needed to be done. I had questions to which was told it's all in the paperwork. The information in the paperwork was two sentences long. I will not be returning here, ever.
3/26/2019
Richard S. VERIFIED CUSTOMER
Customer service was terrible I will never go there are or recommend anyone to go there for service. There isn't enough room on this to explain what a awful service he gave me.
3/24/2019
Stephanie S. VERIFIED CUSTOMER
He was very professional and efficient.
3/23/2019
Paul G. VERIFIED CUSTOMER
Saying that Jeffrey is beyond great would not do him justice, he was exceptional and very informative I am grateful for the service that he provided us
3/23/2019
Richard G. VERIFIED CUSTOMER
I’m satisfied with service provided
3/21/2019
Michele . VERIFIED CUSTOMER
I had a noon appointment and arrived at 11:50. There was one gentleman working when I walked and I was not acknowledged for over 10 minutes. I was told it would be 2.5-3 hours and that I would receive a call. After 4 hours of not hearing anything I called and was told that I would get a call back in 30 minutes. I never received a call so I decided to show up at 5:45 since it closes at 6. Abe was very nice. When I picked up he was the only one working and it seemed understaffed.
3/20/2019
Kimberly R. VERIFIED CUSTOMER
Thank him for a job well done!
Thank you, Kimberly R
3/20/2019
Tommie S. VERIFIED CUSTOMER
Job was finished in 60 minutes. Never told job was finished. When I called after 5 hours, it took 20 minutes on phone to tell me it was ready. When I then was dropped off at 3:00, I had to wait another 50 minutes before my car was delivered to me. I would definitely not recommend your service department to anyone based upon my experience. My 6th Chevy but never again. Or any other Sierra brand. Bad, bad ervice!
3/19/2019
Febe D. VERIFIED CUSTOMER
No comments
3/17/2019
Sabrina M. VERIFIED CUSTOMER
Richard listened well and was kind.
3/16/2019
Robert T. VERIFIED CUSTOMER
appreciate the professional advice and communication re all the issues with my vehicle