After having my car in for repair for over 1 month you tell me that I need to spend $1,700 to have you pull the transmission to "further investigate" the problem without a promise of a fix I think more training is needed,but not at my expense!I am grateful for the use of a loaner car throughout this time but ultimately I wanted my car !
3/1/2019
Rene M. VERIFIED CUSTOMER
Jeff provided exceptional customer service and took good care of me and was very empathetic with me as my car was being repaired.
3/1/2019
Nancy T. VERIFIED CUSTOMER
He was totally professional even under the pressure they were under today. Greatly appreciated his patience
2/24/2019
Angel A. VERIFIED CUSTOMER
No thank you
2/23/2019
Steven S. VERIFIED CUSTOMER
After nine days I was told nothing is wrong with my car, despite it having an obvious problem which has already left me stranded in the mountains once. And I was charged $145 for that non-assistance. On top of the $300 I spent on a rental car for the nine days you spent not fixing my car.
2/21/2019
Barbara J. VERIFIED CUSTOMER
Over many years Jeff Marshall has taken good care of my Chevy’s. I know I can rely on his advice and good judgement and knowledge. In addition he is professional and friendly. I am glad he is still with the Sierra Chevy service department and hope he is there for many years to come.
2/21/2019
Armando P. VERIFIED CUSTOMER
Great service
2/20/2019
Cassidy H. VERIFIED CUSTOMER
Busy day but still got the job done’
2/20/2019
Srividya S. VERIFIED CUSTOMER
Never got a call when the car was ready after service
2/17/2019
Charles M. VERIFIED CUSTOMER
Very good at keeping in communication and keeping me abreast of developments during the process.
2/16/2019
Gloria I. VERIFIED CUSTOMER
Excellent service!
2/16/2019
Howard B. VERIFIED CUSTOMER
Excellent
2/15/2019
Rafael P. VERIFIED CUSTOMER
Abe was very helpful from start to finish. Also, your two drivers were very polite.
Thanks, Rafael.
2/14/2019
Gerardo S. VERIFIED CUSTOMER
Only thank you for everything Yuo do for my and my truck
2/14/2019
Robert T. VERIFIED CUSTOMER
No issues great service
2/13/2019
Charles O. VERIFIED CUSTOMER
Abe was awesome and very detailed
2/11/2019
Monica H. VERIFIED CUSTOMER
Jeff is the BEST!!! Helped with a horrible situation! Completely satisfied! Thank you again Jeff!
2/10/2019
Mary C. VERIFIED CUSTOMER
My car is like new. Jeffrey takes great care to make this process smooth.
2/10/2019
Doloras A. VERIFIED CUSTOMER
Had to return to the dealership today. Abe is very professional, courteous, polite can’t say enough good things about him. He is an asset to your company
2/7/2019
Doloras A. VERIFIED CUSTOMER
Great Customer service
Ave was very Polite helpful and knowledgeable