Abe was very polite and punctional. I also worked with sal. He was good as well.
1/24/2019
Manuel F. VERIFIED CUSTOMER
More feedback was needed on what the first service entailed
1/24/2019
John D. VERIFIED CUSTOMER
slow service is poor service.I will find a dealership with better service..
1/24/2019
Gary C. VERIFIED CUSTOMER
Everything was good
1/22/2019
Patrick B. VERIFIED CUSTOMER
Friendly and informative person
1/19/2019
Linda F. VERIFIED CUSTOMER
No complaints with Sal; he was polite and doing his job. My Complaint is having to pay $359.66 for a regular battery and a regular oil change. I respect, trust and am suppose to have faith in our dealership but I feel this was overpriced service cost and will go elsewhere for minor services.
1/17/2019
Fredrick C. VERIFIED CUSTOMER
Rich was on top of the services and kept me informed.
1/15/2019
Arthur C. VERIFIED CUSTOMER
Good phone communication
1/15/2019
Deseri G. VERIFIED CUSTOMER
Very nice and greetable serviceman.
1/13/2019
Tuesday S. VERIFIED CUSTOMER
I was very happy with the quick response and repairs.
1/13/2019
Bill T. VERIFIED CUSTOMER
Met me at my car, I did not have to get out - great!
1/13/2019
Marion M. VERIFIED CUSTOMER
Service was excellent, just need to have the rear tailgate rechecked. Tailgate starts to open then shuts down immediately. When opening the second time it works.
1/13/2019
Cynthia N. VERIFIED CUSTOMER
Thank you, Salvador!
1/13/2019
Ted M. VERIFIED CUSTOMER
In the end yes I was satisfied. The most frustrating thing for me; when speaking to a service rep and the rep says I’ll call you back in 10 minutes and they don’t.It seems to me that Sierra is under staffed. I was on hold for 45 minutes. The rep said sorry, he forgot about me because there were too many customers to attend to. There’s got to be a more efficient way for the rep to get updated info from the mechanic. Too much walking back and forth just to get info. Communication with my warranty company and Sierra was too slow. It took almost 3 weeks to fix my car. But thank you for the loaner car.
1/11/2019
Hilda W. VERIFIED CUSTOMER
Excellent prompt service!
1/11/2019
Vanessa C. VERIFIED CUSTOMER
Thank you for your service & help
1/9/2019
Eddie B. VERIFIED CUSTOMER
The gentleman that was taking in the cars for service was awesome. Did a great job taking people in was very polite and made me feel very comfortable . Will definitely be taking my truck to Sierra Chevrolet for now on and when I’m ready to buy again will come here.
1/8/2019
Josefina G. VERIFIED CUSTOMER
The job were done quitely but my interior door panel has a lot of oil and smudges. They do not have complimentary car wash too.
1/8/2019
Shelly S. VERIFIED CUSTOMER
Sal Rivera was very accommodating and professional.sal’s outgoing and friendly personality make him a pleasure to do business with! My experience at Sierra chevrolet was wonderful as usual! Thank you Sierra chevrolet!!!????.