I was told I was going to be called back and never was, after I gave the rep my new contact phone number, since there was an old contact number in your system. I have since called twice, spoken to two other reps and was told I would be called back and was not called back, again verifying my call back number again with both reps. My issue with my vehicle is still not resolved. I was told yesterday the part needed for my vehicle was sent back, from where it was shipped from because parts are sent back after 30 days. The part was not ordered till Feb 5th, it is still within 30 day period, so there should be no reason the part was sent back. I was told yesterday the rep would speak with the manager to see how to resolve this and call me back, again no one has called me back. I am very unsatisfied.
2/28/2018
Raymond B. VERIFIED CUSTOMER
He was very professional and provided the shuttle service that I needed and had my car ready before it was promised
2/23/2018
Lisa E. VERIFIED CUSTOMER
Mike was very thorough in explaining everything in a way inexperienced me could understand. Will definitely be back to see Mike for all my Chevy needs. THANKS
2/23/2018
Sydnee K. VERIFIED CUSTOMER
All good things to say about michael’s service today. He paid attention to every detail, was informative, courteous, conscious of my time (i was in a bit of a hurry), and made my overall experience one to remember. We will be back, thanks Michael!
2/22/2018
Nancy T. VERIFIED CUSTOMER
As always professional accommodating. My car was ready when they said it would be
2/9/2018
Stanley R. VERIFIED CUSTOMER
I'll be happy if and when you fix my car. It is not fixed yet
2/7/2018
Walid M. VERIFIED CUSTOMER
Thank you
2/7/2018
Robert C. VERIFIED CUSTOMER
I was not convinced that the earlier replacement of the cooling system thingie was actually done nor that it was actually needed. This has nothing to do with Samantha Soliz, as Jeff Marshall, now on medical leave, was my service coordinator at the time.
2/6/2018
Paul C. VERIFIED CUSTOMER
Sam was very professional
2/4/2018
Alyssa R. VERIFIED CUSTOMER
Deniz did an amazing job. He kept in constant contact with me regarding my vehicle. The only thing is that the technician forgot to put the cover on my camera on the front windshield so I had to go back. I just recommend the technicians get checked by their supervisor prior to having the car released back to the customer
2/3/2018
Talin D. VERIFIED CUSTOMER
michael is so nice and helpful!
2/3/2018
Bert M. VERIFIED CUSTOMER
Customer service skills are above average!!
2/3/2018
Danny B. VERIFIED CUSTOMER
My experience was Excellent
2/2/2018
Ray R. VERIFIED CUSTOMER
Deniz is the epitome of what a service advisor is suppose t be
2/1/2018
Stanley R. VERIFIED CUSTOMER
Still waiting for a part.
2/1/2018
Dl B. VERIFIED CUSTOMER
Great customer service, very kind and pleasant lady helped me. She made everything easy and simple, 5 stars for sure.
1/31/2018
Patricia A. VERIFIED CUSTOMER
Excellent service.
1/31/2018
Eric O. VERIFIED CUSTOMER
Such unbelievable service. I appreciate all of Michael Davis' help. He worked quickly and efficiently making my experience top notch.
1/28/2018
Eric O. VERIFIED CUSTOMER
Exceptional service and quality. Everything was done to make the service done in a timely manner and Michael was top notch. He appears to be the grease that makes the wheels turn. Five star quality.