Jaime is a good guy and a hard worker, and has looked out for me for years. I believe to a certain degree his hands were tied in terms of pandemic business circumstances. But bottom line is that something taking twice as long as estimated (an already inconvenient 3 week recall fix that turned into 6 weeks), even though I had a rental car covered, Is just not ideal. I like and want to drive my car. My experience makes me reconsider getting service at Sierra Subaru.
8/13/2020
Christine H. VERIFIED CUSTOMER
All were friendly and Raphael most helpful. Everything was done well. Thank you and I look forward to returning.
8/13/2020
Stacey K. VERIFIED CUSTOMER
Rafael was great!
8/13/2020
Jackie H. VERIFIED CUSTOMER
Jaime is very professional and great communication skills. I always request to Jaime for my needs of my Subaru.
8/13/2020
Zhibin G. VERIFIED CUSTOMER
awesome service, ready for pick up on time
8/12/2020
Hongyu S. VERIFIED CUSTOMER
I hope to have Chinese service in the future
8/12/2020
Laura L. VERIFIED CUSTOMER
He was very helpful and went out of his way to serve me.
8/12/2020
Jean D. VERIFIED CUSTOMER
Very helpful
8/12/2020
Thomas B. VERIFIED CUSTOMER
I go to Sierra Subaru for one reason, Jaime Vega. Even though the previous service manager was as useless as the current one, Jaime keeps me there. I’ve bought 3 cars in 6 years all from Gordon who was great to deal with. But you really need a manager that knows how to deal with people in person and knows something about Subaru’s.
8/12/2020
Catherine M. VERIFIED CUSTOMER
Most other dealerships offer to complementary clean the vehicle exterior as part of a major service interval. This would be a nice and rather common addition
8/11/2020
Andrew C. VERIFIED CUSTOMER
Rafael was incredibly helpful and committed to helping! Great service from him
8/11/2020
Chester H. VERIFIED CUSTOMER
Excellent. On time. and Helpful. Thank you very much. Chester H
8/11/2020
Irene S. VERIFIED CUSTOMER
Todo bien muchas gracias por el servicio.
8/11/2020
Scott S. VERIFIED CUSTOMER
Really good service ! Thanks so much !
8/9/2020
Leticia P. VERIFIED CUSTOMER
Jaime was very helpfully, and had my car ready in two hours as promised.
8/9/2020
Joanne M. VERIFIED CUSTOMER
Service completed in timely manner. Staff friendly and answered my questions.
8/9/2020
Sonya W. VERIFIED CUSTOMER
Great job, friendly and communicative!
8/9/2020
David M. VERIFIED CUSTOMER
Jaime is a great service rep, he always very welcoming, and provides excellent customer service.
8/8/2020
Belia G. VERIFIED CUSTOMER
The car was delivered at the time they said it would be done. Thank you
8/8/2020
Bryan G. VERIFIED CUSTOMER
Came in for my 12 month service and it was quick and easy. Always happy with my visits to Sierra subaru!