Rafa clearly communicated the process with all interactions.
7/23/2020
Allen T. VERIFIED CUSTOMER
Service was prompt and completed with in prescribed time.
7/23/2020
Derek W. VERIFIED CUSTOMER
Rafael was very helpful and personal while I was there. Thanks!!!
7/23/2020
Jackie H. VERIFIED CUSTOMER
Jaime and staff is very professional, he kept me informed and the facility was very clean & staff friendly.
7/23/2020
Betsy T. VERIFIED CUSTOMER
Thank you. I ‘m grateful that the issue has been resolved. Jaime is always great to work with.
7/23/2020
Amanda F. VERIFIED CUSTOMER
Thank you!
7/23/2020
Allen H. VERIFIED CUSTOMER
Steven was efficient, knowledgeable and kind.. I felt that I received excellent service.
7/23/2020
Bob B. VERIFIED CUSTOMER
Top Notch
7/23/2020
Robert W. VERIFIED CUSTOMER
It took longer then I expected.
7/23/2020
Marlene S. VERIFIED CUSTOMER
Out within an hour
7/23/2020
David T. VERIFIED CUSTOMER
He provided excellent service
7/23/2020
Neal N. VERIFIED CUSTOMER
Staff was courteous , polite and efficient.
7/22/2020
Janardhanam P. VERIFIED CUSTOMER
Thanks for taking care of my Forrester today and also providing me a few recommendations for future service!
7/22/2020
Candace C. VERIFIED CUSTOMER
For a 7 am appointment there were about ten cars waiting. Not enough chairs for everyone waiting. No water or coffee. It took 1 hour and 45 minutes to do a half hour repair, which was a recall. I understand the Covid protocols, fine. But overbooking appointments is ridiculous.
On a positive note, every precaution was taken. Appreciated that very much.
7/22/2020
Mike L. VERIFIED CUSTOMER
Rafael went out 9f his way to be helpful.
7/22/2020
Juan R. VERIFIED CUSTOMER
I went in to get a diagnosis and repair on my vehicle about my transmission, when above 3k RPM’s in 4th gear, when I would shift to 5th gear I could hear and feel a grinding noise, I was told that there wasn’t anything wrong with the transmission, and on the way home I tested it, there was the same issue, nothing had changed.
7/22/2020
Yvette F. VERIFIED CUSTOMER
I received great customer service and provided with information in regards to services provided, speedy service is always appreciated, so I was greatful for that.
7/21/2020
Nicole B. VERIFIED CUSTOMER
It would be helpful to tell people ahead of time how long service will take so they can plan accordingly.
7/21/2020
Michael C. VERIFIED CUSTOMER
Was very fast very professional and very friendly. Rafael is a great assest
7/21/2020
Sara G. VERIFIED CUSTOMER
Car died on me. When able to restart, I drove immediately to dealer. Although it was almost closing, the dealer was able to ha e battery replaced.