Jamie was thorough and courteous as always. He is a big reason why I come here.
7/11/2020
Keith R. VERIFIED CUSTOMER
Jaimie is great.
7/11/2020
Frances E. VERIFIED CUSTOMER
Jaime was very efficient and tried to get me out as soon as possible ,since I was waiting!!! Thank you for your service!!!!
7/11/2020
Cindy J. VERIFIED CUSTOMER
I give candis dellaripa andchris cofield top 10 They are both knowledgeable very nice and polite I was very satisfied with the service I gave them both at 10 all the way across the board Thank you so very much Cindy J
7/10/2020
Hector O. VERIFIED CUSTOMER
Jaime is an excellent customer service person. From the time when you first come in to when you get your vehicle delivered.
7/10/2020
John E. VERIFIED CUSTOMER
Jaime/Subaru provided great service. My vehicle was adequately serviced. I will definitely return for future vehicle service needs.
7/10/2020
Richard H. VERIFIED CUSTOMER
Jaimie always takes good care of me.
7/10/2020
Antonia F. VERIFIED CUSTOMER
The man who walked around my car at the very beginning was very rude to me. Otherwise I am satisfied with the service.
7/9/2020
Manouchehr L. VERIFIED CUSTOMER
Everybody was helpful especially Michael.
7/9/2020
Michael N. VERIFIED CUSTOMER
Was not helped for an hour on a brand new car because the system wasn’t updated. Not Sierra’s fault, but they could have handled it better. I came in for a dead battery and my car was left running for 1 hour waiting on the manager to come back from lunch. At least test the battery while I’m waiting.
7/9/2020
Kenneth H. VERIFIED CUSTOMER
Except for the ONE thing requested but not done - wiper blades (easy fix) - everything else was fine. For the total cost of service, could have easily been thrown in.
7/9/2020
Ken Van. VERIFIED CUSTOMER
Very good service
7/9/2020
Crystal M. VERIFIED CUSTOMER
We have a bad relationship because of past repairs. We just had our car serviced and staff was not professional. We brought our car in dirty and they gave it back to us the same way not even attempting to clean it. When I asked if we had a warranty he wasn't sure...when we picked out car up the next day still didn't get an answer
7/9/2020
Jeff L. VERIFIED CUSTOMER
Prompt service with personal attention
7/9/2020
Liana J. VERIFIED CUSTOMER
Car was fixed quickly and correctly.
7/9/2020
Terza W. VERIFIED CUSTOMER
Jaime went far and beyond to assist us in getting a factory issue resolved. We will stick with our Subaru because of his actions.
7/9/2020
Mary S. VERIFIED CUSTOMER
Rafael made sure I was comfortable. I surely appreciate his extra effort.
7/9/2020
Sheryl K. VERIFIED CUSTOMER
Steven helped us when we brought our Ascent and WRX for oil change and recall. Very professional. We didnt have the schedule for the wrx but he still catered us and was very prompt. He called us when the service was done. During this Covid times, I appreciate employees like Steven for being there despite whats happening. And for the multiple times I was called and reminded for the previous schedule and the times I missed(being a covid nurse is tiring, i always forget when im off, sleeping longer than usual) Thank you Subaru Monrovia! You always have our back??
7/9/2020
Emily M. VERIFIED CUSTOMER
Explained very well what was done. Reviewed my current warranty and suggested best time to return for another maintenance. Thank you
7/9/2020
Marsha R. VERIFIED CUSTOMER
Great job in handling the needs/concerns of my vehicle. Thanks Steven for your good service!