I was made to feel very important and that my needs were important and valued. I received excellent service I was not expecting my car to be ready that same day and it was ready within an hour and a half .…..always pleased with Subaru!
10/1/2021
Maria O. VERIFIED CUSTOMER
Profesional and fast service - very cordial - thank you
10/1/2021
Kristin F. VERIFIED CUSTOMER
Communication was poor and questions were not answered. Did not have an answer for all issues the car was brought in for. A call back from Subaru would be appreciated.
10/1/2021
Theresa N. VERIFIED CUSTOMER
Victor went above and beyond. He really listened to my questions and answered them all. He explained what service did to my car and how the car did. I felt like I can definitely go back whenever I have a question. Thanks for the exceptional service!
10/1/2021
Dian B. VERIFIED CUSTOMER
Very pleasant to deal with. I expected service to take 1 hour but only had to wait 20 minutes. Nice surprise!!!
10/1/2021
Maria O. VERIFIED CUSTOMER
Professional and fast service - would highly recommend
9/30/2021
Nora O. VERIFIED CUSTOMER
Yes, however the passenger airbag light is STILL on which is the problem that I went in for, though apparently I was due a service. Very friendly and helpful but now I am not sure whether the sensors were reset as they never came on to tell me service was required. I will be calling to rectify.
9/30/2021
Peggy L. VERIFIED CUSTOMER
Rafael took care my car well and mentioned the findings in my car and how important to take care of it in a short period of time.
9/30/2021
Martin U. VERIFIED CUSTOMER
Great service and friendly representative.
9/30/2021
David S. VERIFIED CUSTOMER
Jamie is great, always great customer service.
9/30/2021
John R. VERIFIED CUSTOMER
Enjoyed the professionalism!
9/30/2021
Lori H. VERIFIED CUSTOMER
Jamie Vega always provides excellent service
9/30/2021
Alexa G. VERIFIED CUSTOMER
He provided excellent service, kept me informed of what was being done on my vehicle. I definitely will come back to Monrovia, I come from Rancho Cucamonga due to great customer service. Thank you, Rafeal!
9/30/2021
Arlene P. VERIFIED CUSTOMER
Fast service and on time
9/30/2021
Eric K. VERIFIED CUSTOMER
Victor was able to complete the service within a reasonable time while I was waiting on site at the dealerahip.
Their work is very efficient.
9/30/2021
Christopher T. VERIFIED CUSTOMER
Rafael went above and beyond to help me service my ascent in a timely manner. He heard my concerns and did exactly what he said he’d do which shows his professionalism and dedication to customer satisfaction. I will most certainly schedule my next service with Rafael.
9/29/2021
Linda B. VERIFIED CUSTOMER
Kept me informed. Very courteous. Not too long a wait.
9/29/2021
Lawrence S. VERIFIED CUSTOMER
For the most part the level of service was good. I do feel, as with all service departments, there is always the attempt to upsell products and services not really needed. For example, I was told I need new tires when I know my tires have 20k left on them.
9/29/2021
Blake L. VERIFIED CUSTOMER
Rafael was very thoughtful and attentive. Thank you Rafael!
9/29/2021
Arturo T. VERIFIED CUSTOMER
Jaime provided Excellent customer service!! Extremely happy with that way he treated me.