While the service department completed the recall, other problems were discovered and not brought to my attention until after the job was done. I would have appreciated input and a phone call about the problems on my vehicle while the service team had the vehicle dismantled and had access to the problem/part, especially when it comes to the airbag, which the service team was working on. Now I am concern about my safety and anyone who is in my car.
8/14/2021
Sheri L. VERIFIED CUSTOMER
Thanks for a quick service. Does Sierra offer car wash with service? If not it would be a nice perk!
8/14/2021
Paula M. VERIFIED CUSTOMER
I like the survice the person I worked with was awesome he took care of my problem at ease made me feel very confertable and my survice was taken care of in a timely manner Thank You...
8/14/2021
Teresa B. VERIFIED CUSTOMER
Thank you so much. I was having a bad day and you made it better for me.
8/13/2021
Elaine Z. VERIFIED CUSTOMER
Great customer service !
8/13/2021
Jefferey L. VERIFIED CUSTOMER
Nice quick service
8/13/2021
Troy D. VERIFIED CUSTOMER
Jaime is always professional and provides confidence that keeps me loyal to Sierra
8/13/2021
Renee O. VERIFIED CUSTOMER
Steven was excellent and far exceeded my expectations. He was super honest about my car’s needs in my circumstances. And he went out of his way to even give me a coupon for the service too.
8/13/2021
Cathy G. VERIFIED CUSTOMER
Vehicle was damaged while there for 3 months. They agreed to make repairs and paint. The paint was not done as agreed. I am waiting to hear back as to when they will pick up the vehicle to paint properly.
Steven was great. It is not in his control . The manager , Candice made the decisions and I am waiting to hear from her.
It’s been a long ordeal and still not done.
8/13/2021
Karen B. VERIFIED CUSTOMER
Excellent service! I’m happy to come back next time. Thank you.
8/13/2021
Cesar G. VERIFIED CUSTOMER
Always a pleasure working with Rafael. He always does his best to give me the best service.
8/12/2021
Sabina L. VERIFIED CUSTOMER
Jaime goes above and beyond each time I have brought in my vehicle for servicing. He cares about the level of service he provides.
8/12/2021
Eva B. VERIFIED CUSTOMER
Excellent customer service.
8/12/2021
Erika M. VERIFIED CUSTOMER
Friendly staff and quick service. 5 stars for my first visit !
8/12/2021
Lina P. VERIFIED CUSTOMER
Jaime was great.
8/12/2021
Alicia M. VERIFIED CUSTOMER
Very helpful and friendly.
8/11/2021
Xiuqun L. VERIFIED CUSTOMER
Excellent service
8/11/2021
Carmen A. VERIFIED CUSTOMER
Mr.Ibarra was very polite and helpful and great costumer service
Will return for service my Subaru
He gave me 100%