The only experience I did not appreciate is Daniel not asking if it was ok to remove my car key from the metal ring. He bent the ring open, and I can not get it to close. I realize you don't need the bigger ring the key & metal ring is attached to, but he could of released small ring from the larger. I had an overall better experience on our previous appointment with the younger service man.
5/16/2018
Kelley W. VERIFIED CUSTOMER
Driver’s seat adjusted to fit tech or porter, and not adjusted back.
Car delivered dirty on a $835.00 invoice; really?
Key was handed to me upon delivery, car was nowhere to be found.
I have come to expect more from this dealership; not happy today.
5/15/2018
Leslie F. VERIFIED CUSTOMER
Jaime provided great service from start to finish.
5/13/2018
Robert F. VERIFIED CUSTOMER
Very much so
5/13/2018
Michael S. VERIFIED CUSTOMER
Jaime explained everything about the service to my Forester and if I had amy questions. I was more than satisfied with the experience. I will definitely bring back my Forester for service in the future.
5/12/2018
Pilar N. VERIFIED CUSTOMER
Jaime Vega was very nice and was able to get everything done in a timely manner. He explained everything.
5/12/2018
Darren L. VERIFIED CUSTOMER
Thank you for the great service.
5/12/2018
Allan C. VERIFIED CUSTOMER
The best
5/11/2018
Molly M. VERIFIED CUSTOMER
I appreciated that Jaime sat down, drew a diagram of the car-problem, and explained EVERYTHING!!! Thank you!!!
5/11/2018
James M. VERIFIED CUSTOMER
Danny provided excellent customer service!
5/11/2018
Mary P. VERIFIED CUSTOMER
Suggestion.with a service contract a complimentary car wash would be nice.
Other quality brands provide this as a perk.
Otherwise no complaints about service.
5/9/2018
Cynthia F. VERIFIED CUSTOMER
The shuttle service left me waiting for 45min but made up for it with a gracious attitude and a round trip home and back to get my car. The gals in the cafe were also very nice. Thanks for fixing my car on short notice.
5/8/2018
Stacy S. VERIFIED CUSTOMER
Daniel was great!
5/8/2018
Royal C. VERIFIED CUSTOMER
Spot on
5/5/2018
Taylor F. VERIFIED CUSTOMER
I come to this dealership, despite it being a little out of the way, because my experience has always been exceptional over other dealers. I appreciated that the info was communicated clearly and honestly. He was patient and answered all my questions and I never felt any pressure one way or another when any decisions needed to be made. As long as I have exeperiences like this, I will continue to return and recommend.
5/4/2018
Marina S. VERIFIED CUSTOMER
Jaime has taken care of our Tribeca for years. We trust Sierra Subaru and appreciate Jaime's excellent customer service. Keep up the good work!
5/3/2018
Kenneth M. VERIFIED CUSTOMER
Aron my 3 previous visits to the dealership, Arthur has always been very professional and provided excellent fast service. Will recommend to my friends and family. Will have my service done here for my Outback.