Great service. Service agent provided great customer care. thank you.
6/23/2021
Robert M. VERIFIED CUSTOMER
Jaime Vega is very knowledgeable and courteous.
6/23/2021
Deanna E. VERIFIED CUSTOMER
Excellent service and very professional
6/23/2021
Nanda F. VERIFIED CUSTOMER
Victor Martinez is always the best, honest and goes extra mile, I have experienced three times in a row.
6/23/2021
Thomas M. VERIFIED CUSTOMER
Everything was handled very well with my service. Jaime did an excellent job as did everyone else. Your staff has always been top notch
6/23/2021
Ronald J. VERIFIED CUSTOMER
Victor was great and very professional. He explained everything in detail and made me feel at ease. Very personalized service!
6/23/2021
Sau K. VERIFIED CUSTOMER
the above advicer is very profession and kept me updated.i give him 5 stars
6/23/2021
Barbara L. VERIFIED CUSTOMER
Victor is the best rep in my encounters with service. Definitely 5 star!
6/23/2021
Patricia G. VERIFIED CUSTOMER
Victor was amazing!!Nothing but great service at Monrovia Subaru!Small dent on my car today and Victor gave me some advice. He also had Leo come out and show me the new inventory!!! I see the Onyx in my future!!! Thank you!!!! Keep up the great work!!
6/23/2021
Mary S. VERIFIED CUSTOMER
Victor was great
6/23/2021
Blanca M. VERIFIED CUSTOMER
Very nice
6/23/2021
Kyle D. VERIFIED CUSTOMER
I provided a video for one of the issues I was experiencing with my vehicle because after my last visit this was suggested. However, when I sent Rafael the video as an email as he requested he did not even look at it to tell the technicians what to listen for. When I returned and asked him what he thought of the video, he looked at his email and said he would send it to management which I doubt since he did not even bother to look at it initially. He said the technicians were not able to replicate the groaning and creaking sound I have been hearing on the driver’s side of the car but the moment I turned out of the lot I heard the creaking sound. This is the second time I have brought it in and been told the sound cannot be replicated yet I hear it right after driving off.
6/22/2021
Betty A. VERIFIED CUSTOMER
He was very kind and explained everything what was done.
Appreciate his kindness. Thanks
6/22/2021
Laura C. VERIFIED CUSTOMER
Friendly, fast, and professional service! Excellent!
6/22/2021
Allyson M. VERIFIED CUSTOMER
He was awesome and kept in communication with me all day. I really appreciate that !