Great service!!! I will definitely come back. I will also tell everyone to go to Sierra Subaru!
6/20/2021
Vanessa M. VERIFIED CUSTOMER
Always very friendly and professional
6/19/2021
Shakora S. VERIFIED CUSTOMER
My experience at Monrovia started off to a great start until the loaner vehicle got a fly tire heading back to pick my car up from device. When I arrived Steven G.was very nice and understanding, I had some issues with the information provided about me having to cover the flat tire but Thankfully Candis D and Steven worked with and provided exceptional customer service. This is why I bring my car to Subaru Monrovia even though it’s 30 miles from my house.
Thank you both!
6/19/2021
Peter S. VERIFIED CUSTOMER
Thanks
6/19/2021
Ward F. VERIFIED CUSTOMER
Very Satisfied
6/19/2021
Jessica L. VERIFIED CUSTOMER
Quick and friendly. Car wash and battery charging would be nice.
6/18/2021
Claudio M. VERIFIED CUSTOMER
All five recall issues resolved in three hours.
Lyft service provided to and from dealer.
Concierge Chris, and the two service agents
(pardon I forget their names) were professional and kind.
6/18/2021
Elena T. VERIFIED CUSTOMER
Service was completed at the time promised.
6/18/2021
Mary W. VERIFIED CUSTOMER
Most speedy, efficient and kind to me with my healing knee!
6/18/2021
Rebecca G. VERIFIED CUSTOMER
Victor has very helpful, professional and respectful in every way. Always very satisfied with Subarus service.
6/18/2021
Doris C. VERIFIED CUSTOMER
Thank you for the wonderful service
6/18/2021
Mary G. VERIFIED CUSTOMER
Very professional. Thank you
6/18/2021
Teresa S. VERIFIED CUSTOMER
Always.
6/18/2021
Oliva E. VERIFIED CUSTOMER
Victor provided outstanding customer service. He was kind, respectful, thorough and very knowledgeable. He explained the details of the service clearly and paid close attention to my concerns. He was also attentive to my needs while I waited.
6/18/2021
Patricia N. VERIFIED CUSTOMER
Thank you for your excellence in every way!! I couldn’t be more pleased!!
6/18/2021
Lisa T. VERIFIED CUSTOMER
Everything was great service was performed in a timely manner and excellent customer service on behalf of your service writer. I am very satisfied
6/18/2021
Joseph M. VERIFIED CUSTOMER
100%
6/17/2021
Erika P. VERIFIED CUSTOMER
Rafael Ibarra was super helpful, friendly, and kind from the moment I arrived to drop of my car for service. He originally estimated the recall repair would take 3-4 hours. I was with my 3 year old son and had no one to pick us up so I said I might need to reschedule because waiting that long wouldn’t be easy with a toddler. Rafael accommodated us so graciously and changed the estimate to 1.5-2 hours which is what I was prepared for. He called me 1.5 hours later to let me know my car was ready. I was surprised because the time flew by and I expected to wait longer. I am so thankful for Rafael’s stellar customer service and I appreciate his willingness to help me by expediting my appointment as much as possible. Thank you, Rafael!