Steve Gomez is the best!!!! He knew I had a tight schedule and he was able to get me out of the dealership on time!!! In addition, there was an error in my appointment but Steve was able to squeeze me in. Steve is truly the best of your team.
Thank you Steve for your hard work!! I look forward to working with you in the future
Tom
6/11/2021
Pedram A. VERIFIED CUSTOMER
Victor was on point. Consumate service professional. Very happy. Will return.
6/11/2021
Judith P. VERIFIED CUSTOMER
Jaime is professional, caring and thorough. I have always been happy with the service he has provided.
6/10/2021
Jay M. VERIFIED CUSTOMER
STEPHEN AT THE SERVICE DESK IS OUTSTANDING!!!
6/10/2021
Crystal D. VERIFIED CUSTOMER
Took my vehicle for an oil change, was greeted as soon as I came in. Offered car service to get back home while it was being worked on. Had I know the service was going to be so timely I would have waited I was pleased to go get my car and it had been washed.
Great staff and great service
6/10/2021
Cristian P. VERIFIED CUSTOMER
They did a great Job and did a great service thank you!
6/10/2021
Heather H. VERIFIED CUSTOMER
Rafael was great - very thorough, attentive, and understanding. $800 for routine maintenance is unconscionable though. It'd be cheaper to sell the thing and buy a new one! Probably won't be coming back.
6/10/2021
Diane S. VERIFIED CUSTOMER
Took longer than I expected, but Raphael was great.
6/10/2021
Nina K. VERIFIED CUSTOMER
Everything went smoothly and my vehicle was finished when he said it would be.
6/10/2021
Eileen C. VERIFIED CUSTOMER
Very quick
6/10/2021
Perla E. VERIFIED CUSTOMER
Everyone Was very helpful and the service happened on time.
6/9/2021
Mario M. VERIFIED CUSTOMER
Professional, courteous, and friendly. I felt in good hands with Raphael.
6/9/2021
Alexander M. VERIFIED CUSTOMER
Rafael provided excellent customer service and Sierra Subaru turn around time is like no other !
6/9/2021
Anthony S. VERIFIED CUSTOMER
First time visit to Sierra Subaru service center. Was greeted promptly when I pulled in the driveway, then directed to the service office where Rafael further assisted. He did an excellent job in communicating what service my car required and assured me that if I had any thoughts or questions, he would be happy to assist. When my car was ready, Rafael quickly rounded up my paperwork, handed me the keys and showed me to my car waiting just outside the office.
I'll be back for my 18,000k service.
A big thanks to Rafael and the entire Sierra Subaru service team.
6/9/2021
Kirk L. VERIFIED CUSTOMER
Service was on point Victor was ok very busy even with appointment it took 2hrs for a first service.
6/9/2021
Kelli C. VERIFIED CUSTOMER
Awesome customer service
6/9/2021
Benita M. VERIFIED CUSTOMER
I found Victor pleasant,gave concise explanation of my recall service which I completely appreciated. He was professional and considerate of my hip discomfort. Great customer service, gives a good impression of Subaru service. Thank you.
6/9/2021
Mike M. VERIFIED CUSTOMER
Everything was as promised and everyone was exceptional
6/9/2021
Cheryl C. VERIFIED CUSTOMER
I wish I had made note of the name of the gentleman that assisted me today. Was it Rafael ? I thought his name would be on my paperwork. He was great, helped me, answered all my questions and made sure my discounts were applied! Thank you!
6/8/2021
Charlotte T. VERIFIED CUSTOMER
Rafael, the service representative was excellent in customer service. Very pleased with the outcome.