Victor did a good job helping me out, but the guys doing the oil change did a sloppy job, the spilled oil in my car when they gave it an oil change and didn't clean it up before giving it to me so when I got home the cars engine was creating a foul smoke that made me get worried about my new car. I'm not sure if you guys have professional people doing the job but I've had hundreds of oil changes anywhere else and that has never happened. Thanks to victor for fixing the issue when I drove back to the dealer.
5/26/2021
Abigail S. VERIFIED CUSTOMER
THE VEHICLE FINISHED ITS SERVICE FASTER THAN I EXPECTED. BIG THANKS TO STEVEN AND THE DEPARTMENT.
5/26/2021
Bruce W. VERIFIED CUSTOMER
Thanks! First service for our car we bought recently, and it was quick. Victor explained everything the technician did to the car. Great! Bruce W
5/26/2021
Patricia U. VERIFIED CUSTOMER
Victor is friendly and kind. He explained everything clearly and was helpful. Victor was respectful of my time when calling back to communicate what was happening with my car. Catharine who assisted me with the loaner car is also helpful and friendly. I appreciate the warm and family-like feeling that both Victor and Catherine provided.
5/26/2021
Mary Ann. VERIFIED CUSTOMER
Always satisfied
5/26/2021
Hector Q. VERIFIED CUSTOMER
Kudos to Victor ! I didn’t have to wait for a long time . Service schedule was on time , I was informed what needs to be checked to restore my a/c and made sure that it may be done as soon as possible . Victor provided communication and informed me right away that I can pick up my car already . I’m very pleased with the service and professionalism of Victor . Keep up the awesome work !
5/26/2021
Arturo R. VERIFIED CUSTOMER
Steven was very professional and explained the recommendation made by the mechanic.
5/26/2021
Amelia H. VERIFIED CUSTOMER
Always professional and great service!
5/26/2021
Ivee S. VERIFIED CUSTOMER
Rafael is always a pleasure to work with. Courteous, professional, and goes above and beyond to help. Somebody give this guy a promotion or a raise because he is the main reason why I continue to come to Subaru for my servicing needs.
5/25/2021
Kenneth W. VERIFIED CUSTOMER
Victor was extremely helpful. He double checked on things where necessary and kept me informed the entire time. There were numerous issues to deal with and my experience with him is probably the best I’ve had. I highly recommend him to any Sierra Subaru visitor.
5/25/2021
Aaron S. VERIFIED CUSTOMER
Excellent service as always!
5/25/2021
Beverly K. VERIFIED CUSTOMER
Victor was very professional and kept me updated with cost and information on what was needed to keep my car safe and running. Love my car and your staff take wonderful care of it. Thank you.
5/25/2021
Russell O. VERIFIED CUSTOMER
Steven was excellent. He updated me throughout the process, which I really appreciated since my car requires quite a bit of work. At other dealerships I’ve needed to call for updates and often reached voicemails, even at luxury dealers like Mercedes Benz. But Steven always reached out first and kept me informed. I can’t imagine taking my Subaru anywhere else anymore.
5/25/2021
Liuba R. VERIFIED CUSTOMER
Jaime is so helpful and always so upbeat.
5/24/2021
Thomas A. VERIFIED CUSTOMER
Whole team was great. Victor was fantastic assisting me.
5/23/2021
Armando M. VERIFIED CUSTOMER
Greeted Nicely and service performed timely..Greta job!!!