Great for my first service appointment. Was the first car so the Can was done within an hour. Check in and check out was speedy and our service rep was great at explaining what was going to happen with my car and answered all my questions. Thank you!
1/26/2021
Rita N. VERIFIED CUSTOMER
Thank you for everything.
1/26/2021
Maria Charlotte. VERIFIED CUSTOMER
Victor Martinez was very friendly and accommodating. And he told to me the services they did to my car.
1/26/2021
Alesandra M. VERIFIED CUSTOMER
Rafael is the most wonderful to work with. Thanks Rafael!
1/26/2021
Rosalba G. VERIFIED CUSTOMER
I felt my concerns were acknowledged
1/26/2021
Romiro F. VERIFIED CUSTOMER
Excellent service!!!
1/26/2021
Elena T. VERIFIED CUSTOMER
First service visit. In spite of the pandemic I felt all precautions were taken. Steve was very nice. Good experience.
1/26/2021
Peggy G. VERIFIED CUSTOMER
Everything went perfectly. Could not be happier!
1/26/2021
Luis C. VERIFIED CUSTOMER
Delivery was as promised.
1/26/2021
Jesse P. VERIFIED CUSTOMER
Steven was great to work with!
1/24/2021
Jessica L. VERIFIED CUSTOMER
Victor did a great job. He was responsive, accommodating and friendly.
1/24/2021
Mike B. VERIFIED CUSTOMER
Good guy!
1/24/2021
Luisa E. VERIFIED CUSTOMER
I am really satisfied with the services done to my car. The problem I brought it in with was taken care the same day , thanks to the mechanics , and the biggest thank you to Jaime, he was very serviceable and patient at explaining to me the issues with my car and how they would be handled , I felt secure with him and his recommendation and advice. Will definitely continue coming to him with any other things that might come up . Thank you Jaime and everyone at Sierra Subaru for maintaining a safe, clean environment for customers.
1/24/2021
Darrell M. VERIFIED CUSTOMER
Awesome customer service from Victor!
1/24/2021
Laura V. VERIFIED CUSTOMER
Service was very good! Thank you
1/24/2021
Jennifer S. VERIFIED CUSTOMER
Rafael was very thorough and easy to work with. He is professional and positive and I enjoyed working with him. He strikes me as someone who would be great for upper management.
1/24/2021
Wen Z. VERIFIED CUSTOMER
Very fast very good service
1/23/2021
Arnaud D. VERIFIED CUSTOMER
My Subaru Ascent had a bad transmission, for a 2019 Model it is really disappointing.
The Sierra Subaru team works tiredly to approve the replacement of the transmission.
Rafael the manager did a great job he kept me informed about the progress of the repair and was very available to set a convenient appointment for me to get my car back.
Even if it is very disappointing for such a new car to have to replace the transmission, I was totally satisfied by the Sierra Subaru work who really try to help on the best and more convenient way.
I used to love and only swear about my Subaru, I will be back to Sierra Subaru for Service but sadly I lost trust on the Subaru véhicule.
I am more than ever confident and satisfied by the help Sierra Subaru provided in response to this factory failure.
1/23/2021
Gayleen W. VERIFIED CUSTOMER
Victor Martinez did a great job of providing excellent service which I appreciated very much.
1/23/2021
Sheryl K. VERIFIED CUSTOMER
This is not the first time Steven Gomez has helped us with our service at Subaru and as always he has exceptionally helped us with everything we needed. From start to end, he was very thorough with his instructions and gave us a call after the service was done. He is one of the reasons we always have our service at Sierra Subaru!