Christina kept me updated on the status of my car the entire time. She was very helpful
1/6/2021
Marisa H. VERIFIED CUSTOMER
Took about 3 hours since I signed paperwork when dropping off and signing to pick up. I asked to have my suspension looked at because it is making noise. I specifically mentioned when and how it makes noise. When picking up my car service advisor told me everything has been checked and “tightened” I was watching as they worked on my car. After the belly cover was removed and literally thrown on the floor but not before dropping every single screw removed one at a time. The lube tech disappeared for 20 min before even removing the drain plug.
1/6/2021
Jason G. VERIFIED CUSTOMER
Thorough and informative
1/6/2021
Dante D. VERIFIED CUSTOMER
Kudos to Mr Vega’s excellent customer care!
1/6/2021
Amber A. VERIFIED CUSTOMER
Great communication and was prompt with time of getting my vehicle done
1/6/2021
Elvis H. VERIFIED CUSTOMER
Great service, I prefer this location rather than Glendale.
1/6/2021
Joseph K. VERIFIED CUSTOMER
You guys are always great
1/6/2021
Alice L. VERIFIED CUSTOMER
Everything is good
1/5/2021
Jairo A. VERIFIED CUSTOMER
Rafael was the primary reason for such a good experience. He was very helpful and beyond kind. I look forward to working with him going forward
1/5/2021
Joyce C. VERIFIED CUSTOMER
Thank you Sierra Subaru
1/5/2021
Carolyn T. VERIFIED CUSTOMER
Informative, courteous, accurate and provided summary of work done and what to expect next visit. Very much appreciated . Thank you
1/5/2021
Charles D. VERIFIED CUSTOMER
Thank you for the excellent COVID safety provided while servicing my outback.
1/5/2021
Shotaro G. VERIFIED CUSTOMER
Rafael is always kind, patient, thorough, and trustworthy! Wonderful to deal with. Thanks again!
1/5/2021
Roy T. VERIFIED CUSTOMER
Terrible experience. I feel robbed. I needed help with warranty, and because I have an AOS system. Other Subaru dealerships, states that warranty should not be void just because of a catch can/ air oil separator setup (this is done ultimately to avoid further carbon build up and hopefully ringland dailure.
Rafael refused to help further. Rafael went ahead and voided my warranty claim. And basically acted like a complete ****.
I know I may be out of luck, by applying an AOS. But Rafael, refused to help further.
1/5/2021
Robyn L. VERIFIED CUSTOMER
Very friendly and they were able to service my car in a timely manner.
1/3/2021
Jennie S. VERIFIED CUSTOMER
As always I have experienced consistently excellent service from Jaime. He is a gem in the service department at Sierra Subaru. The service was on time and he completed the items promised. Thanks Jaime!
1/3/2021
Carla A. VERIFIED CUSTOMER
My car was finished on time. I was treated with respect and thoughtfulness. Thank you
1/3/2021
Della C. VERIFIED CUSTOMER
Very helpful and kind. Explained all services to me.
1/2/2021
Ryan L. VERIFIED CUSTOMER
The price of a new tire and replacement was a little expensive, and it took an hour and 45min to replace.