All fantastic but the car wasn’t washed..I’m not gonna lose any sleep over it.
11/15/2020
Trisha P. VERIFIED CUSTOMER
Rafael was professional and provided great customer service.
11/15/2020
Ricardo R. VERIFIED CUSTOMER
Was very satisfied with the service and how straight forward. Enjoyed my visit and will be coming back for the rest of my maintenance of the rest of my warranty on the car.
11/15/2020
Robert E. VERIFIED CUSTOMER
Jaime got me in and out in a timely manner.
11/14/2020
Sonia S. VERIFIED CUSTOMER
Thank you for the expeditious, personable and professional experience!
11/14/2020
Bobbie K. VERIFIED CUSTOMER
Fantastic service from the service team and parts department. Thanks guys!
11/14/2020
James E. VERIFIED CUSTOMER
Always good!
11/14/2020
Arthur T. VERIFIED CUSTOMER
Jaime is a great. One of the few service writers I can trust. Techs always make it clear what they performed.
11/13/2020
Cheryl B. VERIFIED CUSTOMER
Always appreciate our service advisor Jaime Vega; car was serviced and done earlier than expected
11/13/2020
Judson M. VERIFIED CUSTOMER
We’ve bought 3 Subarus from Sierra Auto because Jaime Vega is so helpful.
11/13/2020
Eva B. VERIFIED CUSTOMER
Will be back for next service. Thank you. C.f.
11/13/2020
Donald F. VERIFIED CUSTOMER
Always do a great Job !!!
11/13/2020
Kimberly O. VERIFIED CUSTOMER
Very courteous, great job checking in and out. Happy with car’s performance after leaving.
11/13/2020
Andrea B. VERIFIED CUSTOMER
Efficient as always. Jaime always makes us feel comfortable leaving our car to be serviced at Sierra.
11/13/2020
Freddy P. VERIFIED CUSTOMER
Jaime Vega was helpful and provided great customer service. Thanks Jaime!
11/13/2020
David P. VERIFIED CUSTOMER
Thank you!
11/12/2020
Erdenebat B. VERIFIED CUSTOMER
Thank you
11/12/2020
Barbara D. VERIFIED CUSTOMER
Excellent service.
11/12/2020
Birgit K. VERIFIED CUSTOMER
Jamie was fantastic. Jamie listened, found the issue and is able to take care of the problem that I had taken it to Subaru of Glendale for without any attempt by them to find and resolve the issue. Subaru of Sierra Madre will be getting my business from here forward
11/12/2020
Lisa C. VERIFIED CUSTOMER
Hello - Very happy that Rafael was able to help get the issue with my car fixed. Very grateful for his help along with the team at Subaru Monrovia.
Although I was very pleased that the issue was fixed, I just wished the communication was a little better. I requested to get updates several times but had to reach out or leave messages to get the updates. I understand I am
not the only customer but I believe it’s a part of good customer service.
Overall I am happy with the service and will continue to bring my car there for future services. Thanks!