Mr Owens had the brakes adjusted providing me a greater comfort for safety. I appreciate Mr Owens for making every car one of satisfaction
for Lincoln drivers. I applaud Mr Owens.
10/7/2018
Robert P. VERIFIED CUSTOMER
2 and 1/2 hours is a bit long for an oil change,but that isn't Mikes' fault.After work was done,truck was moved outside where it sat for about 1/2 hour and no one touched it.Only when I asked if there was a reason it was sitting outside,(I was told it was waiting to be washed),then it was moved into the Wash bay.Mike apologized by text,but was he responsible? It's going downhill guys.
10/5/2018
Kevin C. VERIFIED CUSTOMER
Michael was able to expadite getting part for repair
10/4/2018
Joaquin T. VERIFIED CUSTOMER
Rattling noise that was not there before. Trying to context service. Thank you!
10/2/2018
Ronald W. VERIFIED CUSTOMER
Although I was WELL taken care of with Mr Luke doing a fantastic job, I wish to bring the auto back to Service to recheck the brakes.
The concern is that the brakes depress almost to the
floor. It takes a moment to sense when the auto will
stop. Will bring it in Monday or Tuesday for checking.
9/29/2018
Sue H. VERIFIED CUSTOMER
I was given great service as usual. Very well taken care of at East West.
9/28/2018
Van D. VERIFIED CUSTOMER
Luke has always been very helpful and honest ! Thanks .
9/28/2018
Sue H. VERIFIED CUSTOMER
I always receive excellent service.
9/28/2018
Sheila G. VERIFIED CUSTOMER
Awesome service
9/28/2018
George J. VERIFIED CUSTOMER
Every Thang was lovely thank you
9/27/2018
Craig B. VERIFIED CUSTOMER
No work was performed on my truck
9/26/2018
Tasha B. VERIFIED CUSTOMER
Mr Owens was excellent in the car and work of my car. I’m defiantly bringing it back to him and east west Lincoln if I need help on my car
9/26/2018
Richard W. VERIFIED CUSTOMER
Outstanding service and excellent customer service
9/26/2018
Kwame M. VERIFIED CUSTOMER
I think Mr Turner and the guys he work with are very good at what they do especially MrTutner
9/25/2018
Slyvia G. VERIFIED CUSTOMER
I would have like to wait but the waiting time was more than 2 hour. I think that needs to be improve or a loaner car should be provide. I need to be at work and not be provided with a shuttle home.
9/25/2018
Evelyn B. VERIFIED CUSTOMER
Labor costs entirely too high
9/22/2018
Mary H. VERIFIED CUSTOMER
I really wish I could have had a better car wash. For $44.00. Thanks anyway.
9/22/2018
Romia H. VERIFIED CUSTOMER
Michael was great. My vehicle was washed, but the tires were dirty. The loaner that was delivered was in immaculate condition. I received my vehicle back and there are 2 small scratches present now. I have taken pictures of this.
9/21/2018
Russell D. VERIFIED CUSTOMER
I am happy about the outcome of the services. However, I feel that East-West is not up the staff necessary to efficiently offer the Pickup and Drop off program. It's a great idea but there should be a real staff to make the program do what it is advertised to do. One person gets sick and the whole program goes into ineptitude. That is not good. I truly hope that this gets fixed.
Peace