I was the first vehicle there at 7.30 am didn't get mt vehicle back until 10.45 and i waited in the waiting room for 3hours for a oil change
7/6/2018
Keith J. VERIFIED CUSTOMER
Best Service Advisor ever! Thank you East West Lincoln Mercury !
7/5/2018
Joyce H. VERIFIED CUSTOMER
Michael Turner is a good service representative. I am always satisfied. Let's me know in advance if I need other work done.
7/4/2018
Attral P. VERIFIED CUSTOMER
Michael was very helpful and courteous.
7/4/2018
Barbara H. VERIFIED CUSTOMER
Thank you Mike I was more than satisfied God Bless you
7/3/2018
Richard W. VERIFIED CUSTOMER
Outstanding customer service
Extremely professional staff
7/2/2018
Katheryne C. VERIFIED CUSTOMER
Mr Owens is wonderful and so on top of his job, because of mr Owens care and always professional I am not comfortable to go anywhere else, he has taken care of 3 Lincoln's for my family,we get the best of service, when mr Owens give you a price you can trust him, your service department is awesome. Thanks for the opportunity to comment.
6/30/2018
Peter D. VERIFIED CUSTOMER
Mike is constantly professional and pleasant. Definitely an asset to your company.
6/30/2018
Millie Ann. VERIFIED CUSTOMER
I was very satisfied with the work done on my car and Michael Turner, is An excellent Customers Service Representative A jewel For the EAST WEST Lincoln Comp an appreciated experience WELL DONE THANK YOU Ms Millie Toney finnie
6/29/2018
Don M. VERIFIED CUSTOMER
I was impressed with this dealer's being available to fix my car without an appointment. Thanks to East West Lincoln I will be able to take the trip I had planned for this weekend.
6/29/2018
Warren W. VERIFIED CUSTOMER
Always very Professional in manner and service. I would expect nothing less from Mr. James Owens.l
6/29/2018
Bobby M. VERIFIED CUSTOMER
Much appreciated the care taken when servicing my vehicle.
6/29/2018
Michael B. VERIFIED CUSTOMER
Thank you Mike
6/29/2018
Antwyna B. VERIFIED CUSTOMER
Great job... Even though the computer system went down, they were still patient enough to offer a bottle of water to us.
6/29/2018
John H. VERIFIED CUSTOMER
Mr. Johnson was very helpful, considering, and professionally. He took time to explain the situation with my vehicle and the process it will take to fix the vehicle.
6/29/2018
Carlos D. VERIFIED CUSTOMER
Mr. Turner has consistently rendered exceptional customer service.
6/29/2018
William K. VERIFIED CUSTOMER
Patiently waiting.
6/28/2018
Michell J. VERIFIED CUSTOMER
The mechanic lied about the services he performed on my vehicle! I took the my Lincoln Navigator in for a oil change, tire rotation and multi point inspection. Tires were not rotated and brakes were not checked. I have evidence that proved he did not perform these task and when I proved it he got mad and stormed off!
6/28/2018
Twanna P. VERIFIED CUSTOMER
So far the work appears to be satisfayory. Mr. Turner was knowledgeable and responsive.